
Cedar Rapids Toyota
Hiawatha, IA
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1,724 Reviews of Cedar Rapids Toyota
Amazing customer service! We purchased our 1st Toyota and was our 1st time at CR Toyota. Alan, Tim and Bill were all extremely friendly and helpful. My husband and I test dro We purchased our 1st Toyota and was our 1st time at CR Toyota. Alan, Tim and Bill were all extremely friendly and helpful. My husband and I test drove vehicles on 2 separate days with Tim & Alan; we changed our mind on which car to purchase when Bill was basically finished with the paperwork, and even though it made more work for them they did it all very graciously and with a smile. Alan then sat in the car and did a full tutorial on every button, light, etc. as well as under the hood - he even helped us get started with setting up the phone system. We have never had a dealership give us the level of customer service that we experienced here and we will continue to tell all our friends! Thank you so much! More
Another great car buying experience at CR Toyota. I had a nice car buying experience in April when I bought a 2015 Highlander from Alan. Very friendly atmosphere there and nice people to work with. I I had a nice car buying experience in April when I bought a 2015 Highlander from Alan. Very friendly atmosphere there and nice people to work with. I love the Highlander and so does my wife. So we decided to upgrade her 2004 Highlander to the new 2015 and bought her one also. Again, every one at CR Toyota is friendly and helpful. Alan also helped us to understand all the new electronics and made sure the phone and navigation was set up properly as it takes some good expertise to do so. Enjoyed working with Bill in signing all the papers and finance. Great company and great people to work with. Look forward to buying my next Toyota there in the future. More
In for service I use CR Toyota for service on all of my cars. The quick lube is fast, friendly, and reasonably priced. Additionally, since my vehicles are all Toyo I use CR Toyota for service on all of my cars. The quick lube is fast, friendly, and reasonably priced. Additionally, since my vehicles are all Toyotas, I find it has paid in the long run to have them take care of service. They have never recommended service that wasn't needed. There are times I ask about certain items, and they have told me they were not necessary. Kudos to the service department. I am always greeted by name. Some may say that means I spend too much time there. I don't mind. Plus, the coffee is excellent. More
New Corolla We had a wonderful experience working with Alan. He knew exactly what we wanted and listened to our needs. He thoroughly made the car buying experienc We had a wonderful experience working with Alan. He knew exactly what we wanted and listened to our needs. He thoroughly made the car buying experience easy and fun! More
Another great buying experience We purchased our 3rd Toyota from Cedar Rapids Toyota and could not be happier with the service and attention to our needs. Customer service at its bes We purchased our 3rd Toyota from Cedar Rapids Toyota and could not be happier with the service and attention to our needs. Customer service at its best. We recommend CR Toyota to our family and friends for any new or certified used vehicles. Not to mention the continued great sevice extended after the sale. Great people that make us feel like we are working with our friends! Thank you Cedar Rapids Toyota. More
Buying my leased vehicle Bill McArthur was thorough and fast in processing my paperwork to buy my leased Rav4. I would go back to C.R. Toyota to buy another vehicle. The servi Bill McArthur was thorough and fast in processing my paperwork to buy my leased Rav4. I would go back to C.R. Toyota to buy another vehicle. The service department is also customer friendly. More
My Service Experience I bought my Corolla from the Cedar Rapids Toyota dealership and owned it for 12 years and only the Cedar Rapids Toyota dealer has serviced it. All m I bought my Corolla from the Cedar Rapids Toyota dealership and owned it for 12 years and only the Cedar Rapids Toyota dealer has serviced it. All my dealings with them were positive. More
Excellent Service! Always helpful and friendly. I like the staff and the service is excellent. This time the technician found a screw in my tire from a slow leak that wa Always helpful and friendly. I like the staff and the service is excellent. This time the technician found a screw in my tire from a slow leak that was losing about a lb per 2 weeks. I had completely forgot about such a minor loss but he found it and repaired it in only an extra 15 minutes! Great job guys! More
Excellent Service I have always received honest, friendly, and competent service from Cedar Rapids Toyota. Yesterday they had my oil change done in under 30 minutes. I have always received honest, friendly, and competent service from Cedar Rapids Toyota. Yesterday they had my oil change done in under 30 minutes. They have never tried to sell me things I don't need. Thank you! More
Very flexible & friendly Had a great experience with helping me get a vehicle. Friendly staff and fair pricing! No pressure and they searched their inventory for something tha Had a great experience with helping me get a vehicle. Friendly staff and fair pricing! No pressure and they searched their inventory for something that fit my needs/requirements. More