Centennial Hyundai
Las Vegas, NV
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I was really upset because I drove over 25 miles with a blown engine. I had been talking to a Mazda dealership because they had falsely advertised push pull or drag your car in and they wild give you $4000 blown engine. I had been talking to a Mazda dealership because they had falsely advertised push pull or drag your car in and they wild give you $4000 towards your car. I had talked to 4 different people from centennial Mazda that advised me that my credit was approved. I could get the car I wanted and the offer would work. I verified this several times before I took the risk of driving my car there. Once I got there, they should have had the car.ready instead they had us walk all over the lot for the car I told them multiple time I wanted. Once I found the car and got back to the showroom they told me that they couldn't work with me after spending all day ln the phone with them. I wanted.every single person I talked to in front of me and the manager so there was no mistaking what they advised me. Plus they then told me that the offer was impunity I bought a showroom car. I was truly upset because something could have happened to me driving my car to Mazda after all their promises. They even threatened to call the cops on us because they didn't want us to affect the other sales they weren't making. My boyfriend suggested we go to Hyundai. As soon as we pulled on the lot, Dave saw how upset I was and just wanted help. I've never had as bad of customer service as I did with Mazda and Dave as well as planet Hyundai made it all disappear. They had me in a new car that night. Exactly what I wanted. Warranty....gap insurance. Price I wanted. He worked so hard to make sure I got the service I needed. I will never forget or appreciate how much he took care of me as well as the manager on duty that night. They made my experience so good I forgot about Mazda and will never think about them again. I'm in love with with 2012 manual hatchback accent. I've been referring anyone I talk to, to planet Hyundai. Especially because of dave shakely. Thanks again! More
Anthony was one of the greatest car salesmen I have ever worked with. I told him upfront what I wanted and how I WANTED IT. If it worked we had a deal, if not I couldn't do it. There was no pressure. I left worked with. I told him upfront what I wanted and how I WANTED IT. If it worked we had a deal, if not I couldn't do it. There was no pressure. I left the dealership 3 times to do work and family related stuff. Anthony never told me to stay. Any other car salesman would have been trying to force me to sign now or take the car with you. There was none of that crap. I wopuld recommend to anyone who needs a car to go see Anthony. This is our second Veracruz in 6 months. More
This dealership is awesome. The employees at Centennial Hyundai are all commited to provide the best customer service possible. No only did they make us a great deal, they make it as enjoyable experience a Hyundai are all commited to provide the best customer service possible. No only did they make us a great deal, they make it as enjoyable experience as possible. We have purchased Hyundai's in the past and will continue to be loyal hyundai drivers. We just want to thank everyone for there dedication to their loyal Hyundai drivers. They were able to help us turn a bad situation, into a great deal. THANKS GUYS!!! The Uva's. More
My son and I went to Planet Hyundai Centenniel to buy a new Elantra. Before discussing the purchase with the salesman, Mike Landau, I explained to him my wish to not engage in the long process of "back an new Elantra. Before discussing the purchase with the salesman, Mike Landau, I explained to him my wish to not engage in the long process of "back and forth" negotiations that frequently accompany the new car buying experience. The process couldn't have been more pleasant or expedient. We will surely be coming here for all our Hyundai needs. More
I came in to test drive a car I researched and to go home. In my head, I was going to be defensive and wary of everything- especially the dreaded "car salesman." I went home that night with my home. In my head, I was going to be defensive and wary of everything- especially the dreaded "car salesman." I went home that night with my very first brand new car in my 32 years of life and a smile on my face that I still haven't been able to wipe off my face for two days now. I highly recommend Centennial Hyundai and especially Anthony Franich's service. He was honest and personable and treated me like a human being, not a dollar sign walking through the door. He listened to what I wanted and looked for the car I told him I wanted, not the car he wanted to sell me. He was funny and I have never had a better experience buying a car. I even HUGGED the guy I was so grateful and happy with my purchase. The Finance Manager was even very sweet and explained all the terms to be carefully and took his time to make sure I understood not only my contract but how great my warranty was and how I should utilize it. I went to a lot of other dealerships in Las Vegas, even other Hyundai dealerships and sadly none of their service compared to this dealer and my salesman, Anthony Franich. Oh did I mention my 2012 Hyundai is incredible? And I got it on my terms? They even gave me a great trade-in value for my old four-wheeled monster. Don't let other places discourage you, try this place! More
Just purchased a new 2012 elantra from Bob Stewart in the internet department. I had the best experience! Bob was very polite, very informative and helpful. The test drive was great and Bob answered all of m internet department. I had the best experience! Bob was very polite, very informative and helpful. The test drive was great and Bob answered all of my questions and was very knowledgable. I would recommend him to anyone who wants to purchase a car! Thanks for the great experience!!! More
First off, I would like to mention that the part of car and furniture shopping I enjoy the least is the salesman aspect of it. However, on this visit I was amazed that I actually really enjoyed our salesma and furniture shopping I enjoy the least is the salesman aspect of it. However, on this visit I was amazed that I actually really enjoyed our salesman George. He was never pushy and always listened to what we were saying. And one more note for the record, we were shopping that day with two young girls and he was always polite and charming. I will be back to see him next year when we are ready for our second car! More
Todd Fowler was amazing, after a few questions he knew exactly what we had in mind (we are kind of particular), which was currently not available. Within less than half an hour after leaving the dealershi exactly what we had in mind (we are kind of particular), which was currently not available. Within less than half an hour after leaving the dealership he had called on a vehicle he found and knew we would be interested in. (we were already at another dealership and were considering a maybe). We called him back and met with first thing the following morning, and he was spot on! His demeanor, and follow up was stellar! I will definitely recommend Todd Fowler to any friend in the market for a car. More
I went to this dealer to check out some elantra's and the hybrid sonata's. What I found was a friendly atmosphere with lots of cars to choose from. The sales rep that I met there "Bill Niver". Was very eas hybrid sonata's. What I found was a friendly atmosphere with lots of cars to choose from. The sales rep that I met there "Bill Niver". Was very easy to talk to and listen to what I had to say. He also was not affraid to come back with questions as to why I was thinking what I was. In the end I drove 2 cars and saw about 6. My driving experience was great with both cars. But I really liked bill little test he does. I dont want to ruin his special test so you will just have to go see him to find out what it is. At the end of the day I closed with "Ray Fernandez" at the Financing department. Being the happy owner of a hyundai sonata hybrid. More
My wife and I recently viewed cars at many dealerships and ultimately purchased a new Elantra at Centennial. George was our sales person and listened to what we had to say and helped us find what we wante and ultimately purchased a new Elantra at Centennial. George was our sales person and listened to what we had to say and helped us find what we wanted. He was knowledgable about the vehicles and took extra care to show us around the quality facilty and introduce us to to several key players. We were made to feel at home and walked out of the store a short time later with a new Elantra ready to go. I would recommend people ask for George if they want a nice person to help them, not push them. More