Central Auto Group

Buyer beware!! Buyer beware! The dealership could care less after you sign the purchase agreement. Additionally, nearly every person I came into contact with was Buyer beware! The dealership could care less after you sign the purchase agreement. Additionally, nearly every person I came into contact with was no longer employed after a short while (a year). Employee turnover says a lot about a business! At one point my automobile was in their service department for 5 weeks - I never got one phone call! When I mentioned this, I was asked why I didn't call? That's not great customer service. I could call everyday... No one wants that! I purchased a lemon. The GM told me to hire an attorney and call 800 customer care number. I didn't need my hand held, but again customer service lacked! That was the best he could do for me. The manufacture made good on the deal; however the replacement vehicle and paperwork sat at the dealership for days... While I begged for an appointment. They made it clear that it wasn't a priority and were annoyed that the manufacture was making them assist in the transaction! Meanwhile my car was in their service department for 3 months!! When asking for an appointment and expressing my concerns in the length of time everything took there along with a little ranting, I was told 'we realize we lost a customer' REALLY?? there was an opportunity for redemption... But again customer service seems to lack! When I finally got an appointment to pick up the replacement vehicle the individual assisting in the paperwork process wasn't familiar with the paperwork. I waited patiently while I was told 'sorry, it's the first time I'm seeing this' apparently their other location is short staffed also. After I signed all the highlighted areas of the paperwork I was sent on my way. I had to ask about registration AND the keys for the new car! The person who handles registration was out... Working at the other location. A salesman came, gave me the keys, asked if I had any questions, took care of a request and I was on my way. I sat in the car and phoned my insurance before driving Away... I didn't mind sitting in my car, because the office I did all the paperwork had a very strong cigarette odor. If I'm not mistaken, before you drive off the lot with a new vehicle, insurance should be in place.. The pros of the whole situation - I was provided a loaner Hyundai during the 3 months. Actually a couple of cars, because I was told I drive a lot of miles - all the more reason to get me in that new replacement vehicle ASAP!! So if you don't buy a lemon and don't EVER need to return for anything, this is the place for you... However if you're looking for top notch customer service with dedicated employees, look again! More

Beyond Expectations I had been looking around for a car (not necessarily a new one) to replace my 2002 Saturn. After looking at several other dealerships, I decided to st I had been looking around for a car (not necessarily a new one) to replace my 2002 Saturn. After looking at several other dealerships, I decided to stop by and check out the Hyundai dealership. Josh and the staff were excellent! They were very friendly and made the car-shopping experience stress free and fun. They answered all of my questions and if they didn't have an answer they found the right person to ask. I did purchase a new Hyundai there and I am very happy with it. I would recommend Josh and the gang to all of my friends. Thanks! More

Very disappointed with this dealership. We were looking for a new vehicle and they would not honor a price they has listed online. They were rude and pushy as well. with this dealership. We were looking for a new vehicle and they would not honor a price they has listed online. They were rude and pushy as well. I will not go back. More

Scammers!!!!!!!! All they do is lie. Don't wast your time going there. They have a paperwork fee that's $600 that's a joke. time going there. They have a paperwork fee that's $600 that's a joke. More