Central Avenue Chrysler Jeep Dodge Ram - Service Center

I purchased my 2008 PT cruiser in August of 2008. I could not even imagine bringing my car to be serviced by anyone else who knows my car as they do. Bill the Service Advisor was wonderful and friendly when not even imagine bringing my car to be serviced by anyone else who knows my car as they do. Bill the Service Advisor was wonderful and friendly when I went for my 21,000 check-up, when I asked him how long it would take approx for me to have my care back, he said in about an hour, well I got there 7:30am and was out by 8:35am, I was stunned as to the way the place was run with knowledge and efficency it was fantastic and there was no charge to me. I love my Cruiser and would never trust it to anyone but Central Ave Chrysler Jeep. I am also very impressed with the new look especially the service area and the customer waiting room....Nice work. Again my thanks. More

Pretty much everything at this service department made the experience of taking my vehicle there positive. From the valet parking, making it easy to drop the car off, to the professional service consultan the experience of taking my vehicle there positive. From the valet parking, making it easy to drop the car off, to the professional service consultants, to the comfortable waiting room complete with coffee and bagels, to the service manager (sorry, can't remember his name) overseing the whole operation. Of special note was my Service Consultant, Dennis Packes, who wrote clear details about my mechanical problems and went the extra mile and researched and resolved the status of my warranty. The mechanic, Tom, seemed genuinely interested in confirming my interpretation of a 4WD problem during a road test. My review is an informed one because I am old enough to remember the 70's and the 80's, when taking your vehicle into the dealership for service, in many instances, was a horror show. Dave Faingnaert More

I just wanted to comment on how very proffesional and friendly the service staff was from Central Ave Jeep especially Bill and staff. It was only the second time weve brought our Jeep Sahara in for friendly the service staff was from Central Ave Jeep especially Bill and staff. It was only the second time weve brought our Jeep Sahara in for service and you would think he knew us for years. Thanks again and I would reccomend the dealership and service department to anyone interested in your vehicles or service. Sincerely, Dan and Diane Hernandez-Feliciano More

I have high regard for Bill D he has been a honest and uprtght person to deal with since I have been dealing with Central Avenue Chrysler I think he has great character and has always went above and beyon uprtght person to deal with since I have been dealing with Central Avenue Chrysler I think he has great character and has always went above and beyond to have my service needs met Thanks Bill Keep up the good work Victor H Sorry about the spelling of your last name More

THE EXPRESS GROUP IS GREAT. JAMES AND HIS CREW WERE VERY THE EXPRESS GROUP IS GREAT. JAMES AND HIS CREW WERE VERY FRIENDLY , CURTIOUS, AND KNEW WHAT THEY WERE DOING. BUT THE MOST I LOVE ABOUT THEM WAS THEY THE EXPRESS GROUP IS GREAT. JAMES AND HIS CREW WERE VERY FRIENDLY , CURTIOUS, AND KNEW WHAT THEY WERE DOING. BUT THE MOST I LOVE ABOUT THEM WAS THEY EXPLAIN IN DETAILS WHAT THE CAR NEEDED AND WHAT WAS GOING TO BE DONE AND WHEN DID I NEED ANOTHER OIL CHANGE AND WHEN I NEED A TUNE UP. MY CAR IS 1 YEARS OLD AND I ALWAYS LIKE TO MAINTAIN MY CAR RUNNING GOOD AND LOOKING GOOD. I BOUGHT IT IN NEWBURGH AND I GO THERE FOR MAINTANCE BUT IT IS FAR FOR ME AT THE PRESENT MOMENT TO GO THERE , SO I GOT ON THE INTER NET AND FOUND CENTRAL AVE. IT CLOSER FOR ME AND THEY ARE VERY PROFESIONAL JUST LIKE NEWBURGH DEALERSHIP IS ,BUT MUCH MUCH CLOSER FOR ME AT THIS TIME. THANK YOU FOR TREATING ME SO NICELY AND FOR TAKING YOUR TIME TO EXPLAIN EVERYTHING TO ME. FOR EVER GRATEFULL REYES More

It had been a while since I had been to this place for service and went back on the recommendation of my sister who had recently taken her car. I found Bill and his staff to be most courteous, honest and service and went back on the recommendation of my sister who had recently taken her car. I found Bill and his staff to be most courteous, honest and attentive. I will continue to deal with Bill for car's needs as I found him to be reputable and fair. Happy to have been welcomed back with great service!! More

From the first day that I began bringing my Jeep to this dealership for services back in 2007 I found the employees there to be helpful and knowledgable.The overall service was top notch and I always left s dealership for services back in 2007 I found the employees there to be helpful and knowledgable.The overall service was top notch and I always left satisfied with the performance of my vehicle after I left. When I first met Bill DiGiacomo (Service Advisor) he took the time and effort to make sure that my jeep was serviced and allow me to go to my brothers wedding in Va. feeling safe and secure with the performance of my jeep. Because of the quality of service at Central Ave.Jeep I recently purchase my 2010 Jeep Grand Cherokee from there and I'm very pleased with the sale and services that was provided to me. More

I have been a customer of Bill DiGiacomo's for almost 15 years. I trust him and I value his input when it comes to the upkeep of my vehicle. He always has my well being in mind and would never allow me to years. I trust him and I value his input when it comes to the upkeep of my vehicle. He always has my well being in mind and would never allow me to leave the shop unless he feels my Durango is fit for the road. Bill has serviced our last three (3) Durangos and I can't even think of taking my vehicle to someone else!! The quality of work that comes out of the shop is excellent; pricy but you get what you pay for. I never second guess the workmanship regardless if it's just an oil change or a complete set of brakes. If something is "recommended" by Bill then I know it needs to be addressed. I trust him completely. Overall it would be an understatement to say "I would follow Bill anywhere". He's an asset to any Chrysler Dealership due to his ability to make the customer feel like they are the "only" one he has!! I truely think that if it weren't for the trust we have for him, we probably would NOT be investing in a new Chrysler vehicle very soon. More

Bill is always friendly and attentive. He does his best to get you on your way as fast as possible and will accomodate special or personal needs. I gave the rating I did because the service is thorough and to get you on your way as fast as possible and will accomodate special or personal needs. I gave the rating I did because the service is thorough and explained to me in detail so I know exactly what is being done to my vehicle and why. Bill makes you feel like you're getting personal attention and always answers any questions you have. It's a pleasure to deal with Bill because I feel I can trust him and what he says. Joe Leone More

the service manager bill was a pleasure to deal with he made sure that everything worked out for me. with warranty items and that it was done properly. he made it easy for me to drop off and pick up my car made sure that everything worked out for me. with warranty items and that it was done properly. he made it easy for me to drop off and pick up my car. very professional .AAAAAA+++ highly recommend More