Central Buick GMC
Norwood, MA
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I filled out the "buy online" paperwork for a particular car, and then called the dealership to be sure that specific car was still there before I drove the 10 miles o to the dealership. The sales person I car, and then called the dealership to be sure that specific car was still there before I drove the 10 miles o to the dealership. The sales person I spoke with said to ask for him by name when I arrived for my appointment, two hours later. Once I got there - utter confusion. They were not expecting me, "my" sales guy was too busy to talk to me, and had someone else handle it. I told him all over again what car I was looking at -- and after he looks it up he says, oh, that's been sold. After a couple of minutes, he says there is another one just like it, but it's being used by one of the staff. So I ask when I can look at that one. He said he would check and walked off. After about 5 minutes of waiting I just left. Complete waste of my time. More
Enjoyed working with the salesman, very helpful and no pushy sales pitch. Peter walked us around the lot talking about different models. We decided on our choice he set it up for the test ride. We purcha pushy sales pitch. Peter walked us around the lot talking about different models. We decided on our choice he set it up for the test ride. We purchased the new Suv More
Pete was really helpful and pleasant. They had the car I wanted. Fixed things I asked for.Pete kept me informed all the way and followed up on the details. wanted. Fixed things I asked for.Pete kept me informed all the way and followed up on the details. More
I have experience with both of their sales and service departments. In general this dealership is run by a bunch of liars. They give you high price on new car and unbelievable low price for trade in, keep departments. In general this dealership is run by a bunch of liars. They give you high price on new car and unbelievable low price for trade in, keep calling you saying they have deals but will never call back if you really ask for a deal. When going to service they won't recognize their own coupon and just lied about your car won't qualify this or that and you need to pay ridiculous price for a simply replacement. Avoid this place, seriously. And do not be fooled by the fake positive feedback. More
Our salesman was very knowledgeable and pleasant. He gave us a nice variety of cars to look at. I didn’t feel at all pressured that was refreshing us a nice variety of cars to look at. I didn’t feel at all pressured that was refreshing More
Wish I could go 0 stars. I have never written a review, but feel compelled based on the experience I just had this morning. 11/7. I'll summarize. I made an appointment to test drive a vehicle, because they but feel compelled based on the experience I just had this morning. 11/7. I'll summarize. I made an appointment to test drive a vehicle, because they told me I had to because of Covid. So, I go to the dealer at my appointed time and see the car I am supposed to test drive leaving the lot. I was told, oh he just walked in. But I have an appointment because you said I needed one? The car comes back, they guy says I'll take it, and they say, sorry, it's unfortunate. My wife and I have looked for a long time and finally found the car for us. And just like that they ignore my appointment have me drive over 30 minutes each way and say, oh well, sorry at least we get our sale. I am sick right now. More
Went to Central late on a Saturday, met Tony an Went to Central late on a Saturday, met Tony an extremely professional and no pressure salesman, had a great experience. had the exact truck, everyth Went to Central late on a Saturday, met Tony an extremely professional and no pressure salesman, had a great experience. had the exact truck, everything I was looking for. Still unsure but feeling extremely comfortable with process I moved forward and Spoke with Tim in the finance department, bless you who have perfect credit, I don't. Again a professional no pressure gentlemen. More than capable of putting together acceptable financing. Both guys stayed late and we got the deal done and I'm driving exactly what I wanted today. Highly recommend, even in the middle of COVID its a comfortable place to do business More
Ciasen was very helpful, he took a lot of time to go over everything with me about my new GMC . I will definitely tell my sister to ask for him when she buys her new vehicle everything with me about my new GMC . I will definitely tell my sister to ask for him when she buys her new vehicle More