Central Florida Chrysler Jeep Dodge Ram

The mark up is insane but Anthony C. Was very helpful and friendly and worked with us. Was very helpful and friendly and worked with us. More

I liked the service, employee in getting good financing. . We made a good service. Thank you . We made a good service. Thank you More

They where very respectful throughout the entire process. The only thing I will say is that they didn’t even give me a full tank of gas with the car purchase. I was at the dealership for 9 hrs and they could The only thing I will say is that they didn’t even give me a full tank of gas with the car purchase. I was at the dealership for 9 hrs and they couldn’t even fill up the tank. More

Purchased new Grand Wagoneer Series III on June 3rd. Immediately noticed vibration at highway speeds but was hopeful it would subside during break in. Vibration did not go away Had tires balanced on Immediately noticed vibration at highway speeds but was hopeful it would subside during break in. Vibration did not go away Had tires balanced on June 20th at the dealership which made it worse. Balanced again on June 21st which put it back to the original vibration. Replaced tires to different brand on June 30th which did not fix the vibration. Dropped the vehicle off on July 5th and it was returned 22 days later, on July 27th. While there, both rear axles were replaced as well as the drive shaft. After throwing all those darts, wheels and tires from another Grand Wagoneer which, according to Craig, made it drive "smooth as glass". Unfortunately, it still has a vibration but we won't be taking it back to CFCJDR. The other incredibly frustrating part of the equation is the communications. The only time we received any info was when we called or emailed. It culminated when, on July 14th, Greg said he would let me know the ETA of the drive shaft, but we received nothing. On July 25th I inquired on an update. Craig replied that day that the drive shaft had just been put in and it drove great, but he wanted Paul to drive it "in the morning". After no word the following morning, I emailed Craig, Greg and Paul at 11:23am on the 27th asking how it drove for Paul but received no reply. I then drove to the dealership that evening. It was then that Craig informed me that the drive shaft didn't fix the problem and that it was the wheels the whole time. Craig said he didn't want to tell me about it being the wheels to save the embarrassment of changing all the other parts unnecessarily. Again, it still has a vibration, but we won't be taking it back to CFCJDR. I fully understand the difficulties in today's world with staffing and parts availability. I also understand that sometimes a diagnosis is a process of elimination. However, I would have thought wheels would have been checked before replacing two axels and a drive shaft. Regardless, ignoring a customer and lying to them to save embarrassment is inexcusable for me. More

Todd Isom was AMAZING in helping me to get my 2022 Jeep Wrangler Limited Sport 4x4. A highly unlikely purchase for 75-year-old grandmother of four, Todd took the time to LISTEN to my desire for this type Wrangler Limited Sport 4x4. A highly unlikely purchase for 75-year-old grandmother of four, Todd took the time to LISTEN to my desire for this type of vehicle. Using numbers, he convinced me to buy new versus previously owned. He shared his inventory and I was able to choose one in fire-engine red! One drive around.the block and I was ready to sign on the dotted line! This process took several hours to complete and Todd never wavered in his support for me. Thank you also to Manny Garcia for explaining the value of purchasing the bumper-to-bumper extended warranty. Now I am the envy of my neighborhood and people take notice as I drive around my home state of Greenville SC. BEST of all, my grandkids think I’m really COOL!!! Respectfully submitted, Dr JOAN A THOMPSON PhD More

Logan Hotchkiss was amazing to work with! The financial department was also amazing! I will definitely recommend this dealership! The financial department was also amazing! I will definitely recommend this dealership! More

Justin made the buying experience absolutely seamless. We will be purchasing a vehicle for our 15 year old in the near future and will be working with Justin for that. We will be purchasing a vehicle for our 15 year old in the near future and will be working with Justin for that. More

Standard oil change and tire rotation took over two hours. I was the first appointment in the am and the waiting room offered no complementary beverages. The caffe made coffee almost two hours after hours. I was the first appointment in the am and the waiting room offered no complementary beverages. The caffe made coffee almost two hours after the dealership opened. Was a very. slow process with a forced interact with a “specialist.” More

Great people very friendly kind and they got me what I wanted you gave a great team wanted you gave a great team More

Amazing job from Bob Parr and the team in Central Florida. Very happy with the work that was done. Thank you Florida. Very happy with the work that was done. Thank you More