Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,129 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Let's see: the vehicle, a 2024 Jeep Grand Cherokee Limited, was delivered with a broken windshield motor and it took four (4) trips to the service department to get it fixed. At the end of the third Limited, was delivered with a broken windshield motor and it took four (4) trips to the service department to get it fixed. At the end of the third attempt to get it fixed, I had point out to the service manager that the repair was faulty. Am I surprised? Definitely not. Why? Here are a few tell tail observations regarding the dealership: the two main doors to the entrance of the show room are out of alignment scrapping the floor which keeps them from closing and over the course of the two weeks I had to visit the dealership no attempt was made to repair them. The customer men's bathroom are unkept, unpainted in spots, and void of supplies; the service shop, which you can see thru a couple of glass windows next to the waiting room is void of sufficient lighting to allow the service techs to see what they are doing (no wonder the repair work on my car was incomplete and faulty); and yes, the list goes on. I am sorry to have decided to shop at your store and will caution friends and family to stay a mile from it. More
Shawn was helpful in getting warranty issues processed and the original oil change done .. we had to split the visit because I needed the car, but we got it all done. He was very helpful. and the original oil change done .. we had to split the visit because I needed the car, but we got it all done. He was very helpful. More
Best service dealer in Central FL by far. Would recommend all my family and friends. Would recommend all my family and friends. More
Josh was an amazing service representative. Although it took an extra day to have my car fixed, Josh kept me up to date the whole time. I would absolutely recommend Josh as your service tech! Although it took an extra day to have my car fixed, Josh kept me up to date the whole time. I would absolutely recommend Josh as your service tech!!!! More
Great service from the maintenance team. They got me in and out quickly and everyone I spoke with was helpful and friendly They got me in and out quickly and everyone I spoke with was helpful and friendly More
Gregory did a fantastic job with our car maintenance and the communication is excellent!! We love working with Gregory the communication is excellent!! We love working with Gregory More
From scheduling to the actual service, possibly the most miserable experience I've ever had at a dealerships service center. I wasn't even provided the checkout paperwork I was promised. miserable experience I've ever had at a dealerships service center. I wasn't even provided the checkout paperwork I was promised. More