Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,238 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Shawn was able to assist and get some last minutes fixes handled. They handled everything quickly and communicated properly. handled. They handled everything quickly and communicated properly. More
Second time O have and incident and nothing is done. I went for a oil change and alignment I had Appoinment I took my Journey and left to do errands. Later that day I received a text Message that my tru I went for a oil change and alignment I had Appoinment I took my Journey and left to do errands. Later that day I received a text Message that my truck was ready to pick up. When I go to pick up I already paid online to make it faster and easier. I get soy paper they go get my Journey I see the guy take my keys. And I took almost an hour to bring it back I went to ask what happened Marcus said the guy was stuck with one car in front of me. And people came to pick up after me and got out in a few minutes. I had to wait an hour and when they come with my Journey I check the fluids and they did not fill them up. They did not check them up. Very disappointed last time I came for an oil change same thing happened and I said things can happen one day maybe they where busy but two times on a row no fluids checked and they where below the low mark so they did needed to be filled is not me being picky. I’m a honest person I just want what I paid for no more no less. I had to tell Marcus and got a guy come fill coolant that was under the line of low level and I had to tell him to fill also power steering that was low and they did not check. Whippers where also empty but that I can do I did not even mention also they did not saw or filled properly. Very disappointed with the service and not coming back for oil change here that for sure. I hope alignment is ok I have to test it. I only got a sorry they guy was stuck with the car after waiting an hour an was supposed to be ready before I got to the dealership to pick up Dodge Journey. More
I've been going here for 6 years love how you take care of me and my car! of me and my car! More
Very professional team. Thanks for the service department for always taking care of my truck Thanks for the service department for always taking care of my truck More
They lost my key and it took about a month to have the new one. If I didn't keep asking,maybe will took even longer time. Also the programing wasn't smooth due to the WiFi issue according to their explana new one. If I didn't keep asking,maybe will took even longer time. Also the programing wasn't smooth due to the WiFi issue according to their explanation,made me go there two times to get the key programed. Don't know what to say but the experience really wasn't good! More
Very detailed and knowledgeable staffs, very organized and professional. Very satisfying with how every aspect of the buying and servicing of my vehicle was explained. and professional. Very satisfying with how every aspect of the buying and servicing of my vehicle was explained. More
Always prompt, a willingness to assist at any respective department, and straightforward with their lease/finance options. Continually works with individuals to work out the best deal possible for both part department, and straightforward with their lease/finance options. Continually works with individuals to work out the best deal possible for both parties. More
Andy in the service dept has made my warranty claim so easy. He has been quick and kept me up to date on the status. I didn’t even purchase my ram 2500 from them yet they all have treated me like a loyal easy. He has been quick and kept me up to date on the status. I didn’t even purchase my ram 2500 from them yet they all have treated me like a loyal customer. I will definitely buy my next vehicles from this dealership. More