Central Florida Chrysler Jeep Dodge Ram - Service Center

1500 dodge Ram Leak back window THEY KEPT MY TUCK FOR 2 WEEKS JOB NEVER GOT DONE. Poor service . Lie about pricing. (Advisor) (technician). They don’t have any communications. Technician on the service a WEEKS JOB NEVER GOT DONE. Poor service . Lie about pricing. (Advisor) (technician). They don’t have any communications. Technician on the service app says that threads on tire are still good condition. Advisor stated that I need all 4 tires. Called to get an update on my truck 4 or 5 times a day never got call back. More

the scheduling was a little difficult, after making my initial appointment, I called back to change it and I was told that nothing is available on Saturday, so I left if for Monday, I got disconnected bef initial appointment, I called back to change it and I was told that nothing is available on Saturday, so I left if for Monday, I got disconnected before it was confirmed, I called back and got someone else on the phone and was told my Monday appointment was not in the computer??? So, I made a new one and Saturday was all of a sudden, an option. When I arrived Saturday, the appointment was not on the sheet but the Monday one was in the computer when the service advisor pulled up my information. I think your scheduling crew needs a little more training. The Service advisor Marcous Morton was great, took care of my service appointment for the recall professionally and fast. I was in and out in less than an hour. More

Marcous is very attentive and give me a great customer service. He's the best! Thank you Marcous. service. He's the best! Thank you Marcous. More

Great job and attention. It could better if keep the interior of the car clean. It could better if keep the interior of the car clean. More

Always great service, super nice employees. They are also quick even when I asked for a last minute window tinting! They are also quick even when I asked for a last minute window tinting! More

The dealership was professional very attentive. Everyone was nice, and Knowledgeable, the dealership was always very clean Everyone was nice, and Knowledgeable, the dealership was always very clean More

Took care of why I went there and was worth my time & effort going there effort going there More

Excellent service provided by Winston, by far the best CDJR service department in central Florida CDJR service department in central Florida More

Good afternoon, I have problems every time I take my Ram 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do t 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do the bug protection. They didn't calibrate the tires and didn't wash the car. To help, they dented my door and said it wasn't there that it happened. Ok. I went back 3 weeks ago to do the bug protection again because it wasn't done and to balance the wheels and wash it. When I went to pick it up again, the bug protection wasn't done and they didn't even wash the car. And to top it off, they didn't calibrate the tire again. And when I drove on the highway, the car was out of balance. I had to take it back last week to do the balancing. Geez, I had to go 3 times to do the same thing. Did you solve the problem? balancing now but they didn't calibrate the tire again omg 🤬 summary every time I take the car to the RAM dealership to solve a problem and ask for something they don't do it I have the complete package that I bought when I bought the car and I can't use it 🤦🏻‍♂️ the car came back with a dent in the door and I was left with the loss and took it to do a recall and they didn't reset the system 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ it really seems personal, sad to know that they don't care about your car and treat you too badly Gio's service is terrible what you ask Gio he doesn't do 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ More

Prompt, knowledgeable and professional service - everything you would hope to find at a Jeep dealership! everything you would hope to find at a Jeep dealership! More