Central Houston Nissan
Houston, TX
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Shelby truly impressed me when he came in on his day off to accommodate me as a customer. He was very knowledgable and patient with me, considering I looked at several cars. I truly wasn't going to purchase to accommodate me as a customer. He was very knowledgable and patient with me, considering I looked at several cars. I truly wasn't going to purchase a vehicle from that Nissan store, because I did find a better deal. However, Shelby's customer service and professionalism caused me to purchase from that location. Shelby truly exhibited great service and repesented the company well. More
The overall experience was great, everyone was friendly. And most imprtantly we got a great car at a reasonable price. We have given full rating as the dealers were responsive to our needs & price. We wo And most imprtantly we got a great car at a reasonable price. We have given full rating as the dealers were responsive to our needs & price. We would certainly like to come back & refer our friends to the showroom. More
Customer service was excellent they had exactly what i was looking for they didn't try to sell me something different and we got straight to business and closed the deal car was very clean . salesman new was looking for they didn't try to sell me something different and we got straight to business and closed the deal car was very clean . salesman new a great amount of information about the vehicle More
Iggy was really good at working with us to get the price we wantd to pay for the car and the trade in for out SUV. The only issue we had was we were called back the next to resign paperwork because the wron we wantd to pay for the car and the trade in for out SUV. The only issue we had was we were called back the next to resign paperwork because the wrong VIN was put on the paperwork. The financing guy eluded that it was our fault because we were in a hurry. That was kinda frustrating. But, our sales person was great so we would definetly go back because of him. More
Ayayayaya, They are kind and friendly in a professional Ayayayaya, They are kind and friendly in a professional matter. So far, so good. My 3 month old Versa was flooded with water. When I contacted Bake Ayayayaya, They are kind and friendly in a professional matter. So far, so good. My 3 month old Versa was flooded with water. When I contacted Baker Nissan where I bought the car, they told me to schedule an appointment in a few days when they had time and that since it had rained in the past week, they would not cover it because it must be flood damage. After reviewing them on the internet, I decided to try Baker Nissan South because they had much better reviews. They still wanted me to schedule an appointment for the next day, but I explained the situation. They took my car in on an extremely busy Saturday and gained enough ground to allow me to leave comfortably in just a couple hours time. I went out and talked with the mechanic myself and he was extremely friendly and down to earth: I need to pull your whole car apart to find out what the problem is. I watched him carefully take out some parts as I collected my personal things. I am fine with waiting because they gave me a very nice rental. I need to pay the tax on the rental, but that is somewhat understandable, as they do not know what the problem is yet. The service coordinator, Rolando, was as busy as a symphony director. He made the hustle and bustle as pleasant as possible. Receiving the rental car from one of the most beautiful women I have ever met, having her sit down in the car with me and explain how everything works, had me leaving with a huge smile!! She just had some good vibes. So did Rolando. I hope they can fix it soon... And that they cover it fully under warranty! I have no Idea why they wouldn't... I will keep everyone updated. More
I GIVE MR.EDWARD JACKSON A 5 BECAUSE OF HIS KNOWLEDGE OF THE NISSAN ROGUE. BEING THAT I'M A WOMAN MOST MEN TRY TO TAKE ADVANTAGE BUT HE DID NOT. I FELT AT EASE WITH HIM AND WILL SURLY RECOMMEND MY FAMILY A THE NISSAN ROGUE. BEING THAT I'M A WOMAN MOST MEN TRY TO TAKE ADVANTAGE BUT HE DID NOT. I FELT AT EASE WITH HIM AND WILL SURLY RECOMMEND MY FAMILY AND FRIENDS TO HIM. THE LOCATION OF THE DEALERSHIP WAS A PLUS ALSO. More
I came in to purchase a car the crossover and I left smiling in my New 2011 Juke a full tank of gas and vey happy. Mr marco Perez was very nice. I di get the deal I wanted. That was the bottom line. I smiling in my New 2011 Juke a full tank of gas and vey happy. Mr marco Perez was very nice. I di get the deal I wanted. That was the bottom line. I am Happy!! The other employees were just as nice. The Sales manager was great also. The area was neat and clean. More
i was very please with mr. alfred garcia . he was very friend and honest. my experience with him was very good. he was very good about explaining everything to me and was able to work with me on what i co friend and honest. my experience with him was very good. he was very good about explaining everything to me and was able to work with me on what i could afford. over all this was the best experience for me. i would gladly recommend him to family and friends. More
The Dealer was very patient and work with me and issue. He was extrememerly friend and made sure i properly understand everything that was going on.Also, the original car i requested that was sent there ha He was extrememerly friend and made sure i properly understand everything that was going on.Also, the original car i requested that was sent there had too many miles on it, so he requested them to send me another one. He also gave me the exact car I wanted. Black on Black and he tinted the windows for me for freee. I love my 2011 nissan rogue. Thanks More
A little unorganized but they got the job done and I am very satisfied. The dealership was hopping so I figured there must be a good reason. The finance manager Tony was very nice and treated me with respe very satisfied. The dealership was hopping so I figured there must be a good reason. The finance manager Tony was very nice and treated me with respect even though I am a young female. Much better than the other dealerships I had been to. Most places I went wanted to know how I was going to pay before I test drove a car. I wasn't asked this question until I had decided on my car. More