Century BMW Jaguar Land Rover Volvo

Exceptional service every time Every time I take in my BMW I'm waited on courteously and professionally. Rick makes sure he understands what I need done and keeps me informed of my Every time I take in my BMW I'm waited on courteously and professionally. Rick makes sure he understands what I need done and keeps me informed of my cars progress. I will continue to take my car to Century BMW and deal with Rick as he is a true professional in every sense of the word. It is always a pleasure to deal with Rick and the Century team .I have dealt with several BMW dealerships around the country in the past and this is by far the best serving dealer I have run across. Well done guys, you work hard to deserve it. More

Service Department beyond compare Owning a BMW was a lifetime goal for us and with it came the quality service provided by Rick Waugh in the Service Department. Rick is helpful, court Owning a BMW was a lifetime goal for us and with it came the quality service provided by Rick Waugh in the Service Department. Rick is helpful, courteous, and has consistently taken great care of us during these five years. No problem is too big or too small - he is always the same friendly, caring person who wants to solve our problem as quickly as possible. Rick, in addition to providing prompt service, provides us with accurate quotes for work to be completed which eliminates surprises at pick up. Rick will also call while the car is in service providing updates on work and expected time of pick up - but also providing information if other issues have been found that need addressed. He provides a quote and discusses the issues in great detail so there is a clear understanding before we make decisions on additional service items. Rick also does his very best to meet our schedule for a loaner car each and every time we have our car serviced. After each and every service call we hear from Rick thanking us for coming in and letting us know to call on him if we need anything. Buying a car is simple - maintenance/service "after the sale" is crucial. It is that relationship with Rick Waugh in the service department and the trust and confidence we place in him time after time - year after year - that will bring us back to Century BMW again and again for years to come. More

Great services Services is always prompt and attitudes are always friendly and professional. They accommodate and take care of what I need. I know they work as a t Services is always prompt and attitudes are always friendly and professional. They accommodate and take care of what I need. I know they work as a team there but I have to give xxxxxxto Don Baker. Thanks Don! More

Great dealership--starting at the top I have purchased two (2) BMW's from this dealership and without a doubt they are the most customer satisfaction oriented dealership I have ever dealt I have purchased two (2) BMW's from this dealership and without a doubt they are the most customer satisfaction oriented dealership I have ever dealt with. Friendly, courteous and very concerned about solving any problems that you may have. IF you have a question they take the time to provide a clear answer. When it came time for me to purchase my current car (2014 X3) I never considered any other brand for the simple reason of the customer treatment that I have received at Century. All of this attention starts at the top with the ownership leading the way. More

2012 Volvo S80 went to visit sons in Huntsville, Al from New Orleans, LA and came home with a gently used Volvo S80. Zero pressure to buy, Zero hassle, 100 % custom went to visit sons in Huntsville, Al from New Orleans, LA and came home with a gently used Volvo S80. Zero pressure to buy, Zero hassle, 100 % customer service, 100 % thoughtfulness. I would go out of my way to buy a vehicle from Century Automotive Group in Huntsville. It was so worth the drive. Take the trip to Century in Huntsville, AL. You will NOT be disappointed. More

I've bought quite a few cars in my 60 years but I have never found a sales staff so eager to help me. From test drives in new cars to helping me trade in a car I owned for only 10 days, they stayed l have never found a sales staff so eager to help me. From test drives in new cars to helping me trade in a car I owned for only 10 days, they stayed late into the evening and worked really hard to make my dream car a reality. I bought one car knowing it wasn't exactly what I wanted even though it was still a great car. When the loaner I was given a week later convinced me I made a mistake, Anne Marie and David went to work to find a way to get me into the car that my heart was set on. Sure, they probably made a little money on the first sale, as well they should. After all, it was my error. In the end, I got MY car at a price I was comfortable paying because these great people were willing to do the extra work to make it happen. And I got several new friends to boot! More

I am writing to let you know that the mileage on a car I purchased off your lot on Jan. 3, 2010, was grossly misrepresented. I paid $25,000 ($5,000 down, $20,000 financed) for a vehicle (VIN number and o purchased off your lot on Jan. 3, 2010, was grossly misrepresented. I paid $25,000 ($5,000 down, $20,000 financed) for a vehicle (VIN number and other paperwork is enclosed) that your salesman assured me had been driven only 2000 miles. However, when I took it to my mechanic he discovered that the odometer had been "rolled back" and the true mileage was closer to 20,000. Regardless of how this occurred, your dealership should be held accountable for the repercussions of this misstatement, and you will notice that I have sent copies of this letter to the state Office of Consumer Affairs and the Attorney General's Office as well as the U.S. Department of Justice and the National Automobile Dealers Association. I no longer want the car. Please immediately refund the $5,000 I paid for the car, plus the $90 I paid my mechanic, within two weeks. I will return the car at that time. More

This is a follow-up rating on my car purchase. I got my car, delivered to my home! I LOVE, LOVE my car. The employees of Century BMW have gone above and beyond to take care of me and to follow-up with me s car, delivered to my home! I LOVE, LOVE my car. The employees of Century BMW have gone above and beyond to take care of me and to follow-up with me since the delivery of the car. I will never shop anywhere else for a BMW ~ they are definitely a 5 Star (*****) dealership!! Thanks to Mike and George for having patience with my impatience!!! Gonna love being the proud owner of a 750!!! NO REGRETS!!! More

This dealership was by far the friendliest and best priced. Our salesman, Mike Reed and the other staff, were exceptionally nice. However, it's been a week today and I still don't have my car. Don't kn priced. Our salesman, Mike Reed and the other staff, were exceptionally nice. However, it's been a week today and I still don't have my car. Don't know what's up with their "service after the sale" manners but I'm getting frustrated. This car had just came in a couple days before I bought it and I understand it had to finish going thru CPO, get a good clean and detail job before it was actually ready for delivery.....but come on guys. I will however buy here again, but hope for better service next time. This dealership was 10-folds friendlier than Roadshow in Memphis. My overall experience is slowly declining but was top notch on "buying" day. Let's just hope when I do FINALLY get my car, it looks brand new! Proud owner of a 2008 750Li, Allison Black More

We were very satisfied with the sales and staff at Century. Fred was especially helpful and extremely knowledgeable about the vehicles. We look forward to working with him in the future and purchasing Century. Fred was especially helpful and extremely knowledgeable about the vehicles. We look forward to working with him in the future and purchasing our next vehicle with him. He was exceptional and professional. The best experience we have had and we have purchased many vehicles. Our only regret is that we didnt come to Century many years ago. Scott and Trudy Solowey Proud owners of a 2008 BMW 300 Series More