Certified Benz & Beemer

The best experience ever at a dealer! I rarely write reviews but felt compelled to just let others know what a great experience I had! Q was so knowledgeable and professional that it m I rarely write reviews but felt compelled to just let others know what a great experience I had! Q was so knowledgeable and professional that it made the whole experience pleasurable! The no pressure atmosphere was truly delightful and the finance portion completely painless! I would highly recommend CB&B to everyone! More

Jesus was great Great service and no hassle when going through the process! I purchase a new car every 1-2 years and this has been by far my best dealership experienc Great service and no hassle when going through the process! I purchase a new car every 1-2 years and this has been by far my best dealership experience. They listened to what I wanted and provided me with a solution! Thanks Guys! More

Great customer service Certified Benz & Beemer is top notch and always makes it’s customers priority number one! Don’t hesitate doing business with them. Ask for Collin Moor Certified Benz & Beemer is top notch and always makes it’s customers priority number one! Don’t hesitate doing business with them. Ask for Collin Moore and he will take care of you. More

Great experience I worked with Jeff who was great! Pleasant, straight forward and it seemed like he really listened. I appreciate his attention to detail and follow up I worked with Jeff who was great! Pleasant, straight forward and it seemed like he really listened. I appreciate his attention to detail and follow up. I would recommend this dealer. More

‘Let’s make it happen’ After I told my list of desires, the response I heard the most was, “let’s make it happen”. This expression put me at ease and made me feel like my After I told my list of desires, the response I heard the most was, “let’s make it happen”. This expression put me at ease and made me feel like my voice was heard. More

Another great job. I brought my BMW 750Li in so that I could get it to pass emissions, and Michael again took such good care of me. I was very impressed, and he will alw I brought my BMW 750Li in so that I could get it to pass emissions, and Michael again took such good care of me. I was very impressed, and he will always get my business. Thanks, JDB More

Great sales and service We have had both of our cars in for service in the last month (when it rainsit pours). The service was excellent. They were courteous, fast and priced We have had both of our cars in for service in the last month (when it rainsit pours). The service was excellent. They were courteous, fast and priced right! That is an A+in my book! Certified Benz and Beemer is our go to for future service. More

Excellent experience This was the most pleasant experience I ever had buying a car. Both Craig and Julie were knowledgeable and very helpful. Will definitely be buying all This was the most pleasant experience I ever had buying a car. Both Craig and Julie were knowledgeable and very helpful. Will definitely be buying all my cars here More

Outstanding customer service! I bought my car at cerified Benz and Beamer a year and half ago and every time I bring my car in for service or maintenance I am so happy with the exp I bought my car at cerified Benz and Beamer a year and half ago and every time I bring my car in for service or maintenance I am so happy with the experience. Randy makes the entire process so easy - from loaner vehicles to checking extra things out for me. He goes above and beyond. I will continue to use CBB for service and thus will likely purchase a car there again! Great job! More

Mixed feelings.. great buying experience, lemon of a car. PROS This dealership was my 4th stop of the day and immediately I wished I had started here. The selection of cars was impressive. They had a great s PROS This dealership was my 4th stop of the day and immediately I wished I had started here. The selection of cars was impressive. They had a great selection of BMW, MB, Lexus, and much more. I felt like a kid in a candy store. Danny, our sales associate, was an amazing shaman. He took us through the 3 story facility, answering all of our questions until we found what we thoughts was our perfect used car. A 2014 C250 that looked like a sports car and had the interior of a luxury sedan. I fell in love with it. My only concern is that it was the first time ever (seriously) that I've bought a used car. I've only ever purchased or leased new cars, so I was nervous about repairs, especially given how expensive I know they can be for luxury cars. It had only 36K miles, one previous owner, no accidents, and Danny assured me that it had been through an intensive inspection that revealed it to be in optimal mechanical condition. In addition, he continued, this is a Mercedes Benz known for their mechanical reliability, durability, and performance. The car was just about $20K so when they offered me the $6K+ warranty (about 1/3 the purchase price) I declined because I was confident in Danny's assessment of the car. CONS Approximately three months later, I was on the hook for my first big repair. The fuel pump went out. BAM! $1300 gone, just like that. To add insult to injury, its such a common issue for C250s that the part is on nationwide backorder for at least a month. So I have to get a rental car during that period. My biggest fear about buying a used car is realized. Now, after only 41K miles, I'm left wondering what will go out next and how soon will it happen. I fear that I bought a lemon and since I owe more than I can sell or trade it in for, I can only wait for the next inevitable breakdown to happen. Was this something they could have identified or predicted? Maybe. Maybe not. I have no idea. Perhaps its not their fault at all. But it doesn't matter who's at fault, I'm the one left holding the bag. An unhappy customer with a car that is a money pit. My advice, don't buy used cars, from here or anyplace else, unless you're willing to risk getting someone else's mess or you're willing to pay for a warranty that makes the cost of the car much higher than its market value. Danny, you were great and I know how hard you worked to get a great review. You deserved it. Unfortunately, I can't speak as highly of the inspection team. The car is a bust. More