Certified Benz & Beemer

Friendly and professional This is very good experience I went to this dealership and met Jeff. Jeff is a very good sales clerk. He is very friendly and professional and let me This is very good experience I went to this dealership and met Jeff. Jeff is a very good sales clerk. He is very friendly and professional and let me know what I want and how to choose a car. I an very happy to bought my car in this dealership. More

Good experience! Everyone at this place was more than helpful without being pushy. Jeff was very honest and relaxed. He explained the pricing and showed us more than w Everyone at this place was more than helpful without being pushy. Jeff was very honest and relaxed. He explained the pricing and showed us more than we expected for our trade. Great job guys! More

great experience Jim was friendly and helpful showing us the Audi we came in to look at. We would recommend him to anyone thinking of looking here for a vehicle. Jim was friendly and helpful showing us the Audi we came in to look at. We would recommend him to anyone thinking of looking here for a vehicle. More

CBB is the Best Great rate , with a nice looking car . Danny was very nice , and he was consistent in keeping us satisfied as a customer . Car fax was excellent , car Great rate , with a nice looking car . Danny was very nice , and he was consistent in keeping us satisfied as a customer . Car fax was excellent , car millage was very low ... test try was also very nice. The staff at Certified Benz & Beemer were great to work with all around. Thank you. More

"A Dealership Enthusiastic About Satisfying its Customers" Having always purchased new cars and hearing the “nightmares” others have had purchasing pre-owned cars from a dealer, I was very apprehensive when I Having always purchased new cars and hearing the “nightmares” others have had purchasing pre-owned cars from a dealer, I was very apprehensive when I began my search for a pre-owned luxury car. My experience at Certified Benz and Beemer in Scottsdale, Arizona changed all of that. The experience was exceptional. The staff is friendly and welcoming. Danny Quintana, the sales consultant, was extremely knowledgeable, professional, and personable. His no pressure sales approach was much appreciated. When I did have questions Danny was unable to answer, the sales manager, Peter Williams, was very accommodating. The finance manager, Dustin Johnson, made what is most often a very stressful experience, signing all of the documents, very easy. He thoroughly explained every document and took the time to make sure I completely understood everything. The overall atmosphere of the dealership was low key, comfortable, and pristine with extremely nice amenities. It is without reservation that I recommend you consider Certified Benz and Beemer when you are purchasing your next luxury pre-owned car. More

Convenient, friendly, and attentive. Had a great experience from the first point of contact. Jamie located the car I wanted (a difficult-to-find 2014 Range Rover Sport) quickly. I was a Had a great experience from the first point of contact. Jamie located the car I wanted (a difficult-to-find 2014 Range Rover Sport) quickly. I was able to negotiate the deal from my home in El Paso, TX (a 6-hour drive to the dealer) in advance, including the price of the car I purchased, as well as my 2 trade-ins. Dealer was willing to work with my local bank, so the financing was in place before I even got there. In less than 2-hours I was driving away in my new car. Would recommend and would purchase from CBB again in the future. More

September 13, 2014 Purchase I worked with Tony and Mo to find, purchase and finance the right car. They were both professional, friendly and knowledgeable. I plan on sending ot I worked with Tony and Mo to find, purchase and finance the right car. They were both professional, friendly and knowledgeable. I plan on sending other clients and people that I know in the industry to them to find a vehicle. More

Certified ? We purchased our 328I at their asking price because wife fell in love with it. Never questioned the add on that was on top of the purchase price like We purchased our 328I at their asking price because wife fell in love with it. Never questioned the add on that was on top of the purchase price like tinted windows & paint protection. The problem I have if this dealership is truly a certified BMW dealership why did we have to pay for a second fob at $197 +?. We were given a second fob which turned out to be from another vehicle. We sent it back at our cost. Then we are told we had to purchase the second fob. Salesman was very polite & apologetic but it was not his call. Other than this great dealership & friendly staff More

Nice Experience I went in to trade in my 2-seater Mercedes for a larger car. Jim Beyer was very helpful in proving information and helping me make a decision on a ne I went in to trade in my 2-seater Mercedes for a larger car. Jim Beyer was very helpful in proving information and helping me make a decision on a new car. The price for the new car was very fair, as was the value of my trade-in. It really was hassle free and a very easy transaction. I typically hate going to car dealerships but this was very pleasant. No pressure and lots of service, so thanks! More

Awesome Customer Service I took my vehicle in three days ago so they could fix a problem with it that was present when I bought it. After a few times bringing it in they fina I took my vehicle in three days ago so they could fix a problem with it that was present when I bought it. After a few times bringing it in they finally diagnosed the problem. I was given a loaner car (but I brought in an SUV) Maurice in the service department would not give up until he found the problem. After several tries and still not fixing it....I contacted the General Sales Manager, Trevor, who had emailed me after purchasing my H3 and told me if I needed anything to contact him. So I did and advised him of what was going on and they could not fix the issue. Trevor came out the to service area and personally talked to me and ensured me the issue would be fixed. The next day I was introduced over the phone to Danny, the service shop foreman. Danny told me he would need the car an extra day to fix the problem properly. I was not happy but I understood. The next day Danny called me and informed me that he had found the issue and would have my car back to me that day. He also told me that since they had the car for so long that he was going to waive an $89 fee that I was going to be charged (which I had no problem with) for them programming two keyless remote controls I had purchased as backups for my original one. I did not ask him to do that....he just felt bad because I was without my vehicle for two days....true to his word he called me that afternoon (yesterday) and told me my car was ready. When I got there to pick it up it was washed and the problem was fixed. My service experience there was outstanding. Everyone I dealt with, Maurice, Danny, Trevor, and Tony (I believe the service dept manager) were very professional and caring. I cannot say enough about this fine group of individuals. One suggestion I have though. When someone is given a loaner while the dealership keeps theirs it should be a comparable model. I was given a sports car, I have been driving a Hummer H3 for the last 7 years and that is why I bought another one....I like the ease of getting in and out of the vehicle. I was in the Marine Corps for 21 years and my knees are shot...I just had surgery on them and it was very painful getting in and out of that small car...I even banged my knee I had the surgery on most recently twice getting out. So, the loaner should be something close to what you are having fixed. Other than that like I said...great experience. More