Certified Benz & Beemer

Long story short... I didn't buy the car! Long story short… I did not buy a car! However, the team at CBB gave me incredible one on one attention beyond what I would ever expect from any used Long story short… I did not buy a car! However, the team at CBB gave me incredible one on one attention beyond what I would ever expect from any used car dealership. In spite of the fact I was not shopping for a luxury car, I talked to Jeff Hallenbeck, the Internet Sales Associate, and he was respectful, patiently answered all my questions, and was willing to go above and beyond what one would expect. When I said I wanted to test drive the car the next day, Jeff said it was his day but he would come in and take care of me. Unbelievable! Instead, I met with Trevor Gaiser, the General Sales Manager, who allowed me to drive the car 45 miles back to my home in Sun City West so I could take it to my mechanic to look the car over - who gave an excellent report. I had a problem with the standard transmission and let Trevor know I wasn't going to buy the car. When I took the car back the following day both Jeff and Trevor greeted me and they were both so understanding and accepting of my decision not to buy the car. In the future I will be buying a luxury car and I look forward to Jeff Hallenbeck assisting me in finding the perfect car. More

Great Car Buying Experience Wife and I purchased a beautiful low mileage e350 Bluetec from Travis Walters. One of the most painless car buying experiences of my life...no pressur Wife and I purchased a beautiful low mileage e350 Bluetec from Travis Walters. One of the most painless car buying experiences of my life...no pressure, no hassle. The entire purchase process took no more than a couple of hours from start to finish. Will certainly consider buying my next vehicle from Travis and CBB. More

No Hassle Buying - WYSIWYG The professional staff at CBB personify true customer service. Dennis, the sales team member was awesome, he patiently answered ALL of my questions a The professional staff at CBB personify true customer service. Dennis, the sales team member was awesome, he patiently answered ALL of my questions and helped my select the perfect car - he went above and beyond to make things fast and simple for me. I would definitely recommend others to check out this dealership when they are ready to shop and buy their next luxury car. More

Love them. I love this place! I would recommend it to anyone wanting a luxury vechile. Most of the the costumer service was the best I ever had in the processing I love this place! I would recommend it to anyone wanting a luxury vechile. Most of the the costumer service was the best I ever had in the processing of looking for a new truck. They were very straight forward and I really appreciated James valentine making it possible for me to leave in my dream truck,I just wanted to hug, he was so patient and welcoming! Thank you More

Used 08 Mercedes Purchase The staff at CBB really were something else, they were not pushy on purchasing the car and really helped making sure I found the right car for me. Je The staff at CBB really were something else, they were not pushy on purchasing the car and really helped making sure I found the right car for me. Jeff Hallenbeck, the sales associate that helped me was a great guy, easy to work with and went above and beyond to make things fast and simple for me. I would definitely recommend others to checking out this dealership as they are a class act and worked with me on the price as it was a first time car purchase along with providing some key add ins. More

Great buying experience Had the pleasure of working with Andrew on a deal. He was very professional and we came to terms very quickly. The finance depart was on their game Had the pleasure of working with Andrew on a deal. He was very professional and we came to terms very quickly. The finance depart was on their game and had everything done fast and accurate. I was greatly surprised to have the whole experience take less than 2 hours including the test drive! I would highly recommend anyone to pick up their next Benz or Beemer or whatever vehicle you choose to buy from CBB. They are a class act! More

Great Salesman Tony DeCesare was one of the best sales people that we've ever worked with! He was patient, thorough, respectful and never pushy. I would highly reco Tony DeCesare was one of the best sales people that we've ever worked with! He was patient, thorough, respectful and never pushy. I would highly recommend him to anyone! More

My Car Buying Experience In my case, salesman initially sent too many emails, which was a complete turn-off for me. But I was willing to give them a chance because they had a In my case, salesman initially sent too many emails, which was a complete turn-off for me. But I was willing to give them a chance because they had a vehicle I wanted at the right price. Once I got there, salesman was very apologetic and I was willing to give him a chance. I was pleasantly surprised after they appraised my trade-in vehicle. Because they had a vehicle that I was very interested in, at a decent price, and arranging for no money down financing. Within 24 hours of driving off with the vehicle I noticed some conditions which I felt were wrong with the vehicle. I had to escalate my complaint(s) up the organizational chain until they landed on the General Manager's desk. In the end CBB took care of my complaint(s) and repaired the vehicle to my satisfaction. Now I am very happy with the vehicle. I would recommend CBB if you are in the market for a used vehicle. More

Easiest car purchase ever Found the car online and arranged the purchase from out of state. The whole process was easy and low pressure. On pickup I was in and out in a half Found the car online and arranged the purchase from out of state. The whole process was easy and low pressure. On pickup I was in and out in a half hour with no high pressure sales on extras. Overall a pleasant experience. More

#1 Customer Service I called Certified Benz & Beemer and talked to Andy Manahl , inquiring about a few used cars on your website his customer service skills are excellen I called Certified Benz & Beemer and talked to Andy Manahl , inquiring about a few used cars on your website his customer service skills are excellent he answered all my questions. I look forward to having future business deals with Andy and will definitely send busy his way.. Great Customer Service will make it easy to purchase a vehicle. More