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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,014 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,014 reviews

August 11, 2021

Andy was excellent from the time I called to the moment I left with my new car! He was honest and up front throughout the process. He made me feel comfortable and not pressured, unlike other dealerships I ha More

by scarrasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Aug 11, 2021 -

Certified Benz & Beemer responded

Dear scarrasco: On behalf of Andy and CBB, you are welcome. We really appreciate you taking the time to share your feedback with us. We are also delighted that Andy was straightforward and without any pressure. Thanks for your kind words and support. Please let us know when we can ever assist you again.

August 11, 2021

Wonderful experience! Jeff was fabulous in helping me purchase my Mercedes Benz E 450. Seamless and easy process from start to finish. Highly recommend! Thank you! More

by Marissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Sara Al Taay
Aug 11, 2021 -

Certified Benz & Beemer responded

Dear Marissa: You are very welcome and thanks so much for sharing about your wonderful car buying experience working with Jeff. We are glad that he was able to make it so quick and easy for you. Thanks so much for your business and we hope to have the pleasure of working with you again.

August 11, 2021

James was good, but he was out of the office for a few days and i was passed around from sales person to sales person.. So my overall experience was not great and there was no personal care at all due thi More

by Mark Gold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Viator
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Certified Benz & Beemer responded

Dear Mark: Thanks for sharing your feedback with us. We are glad that James was initially good in helping you but concerned that there was a fall-off after he was not available. Our customers hold us to a high standard as do we ourselves so we are disappointed to hear about the drop-off. We are also disappointed to hear about the condition of the vehicle after being shipped to you since the vehicle is to be carefully inspected prior to being placed with the shipper. We have shared your comments with the appropriate management to better improve our services. In the meantime, I will make sure that someone reaches out to you to find out more about the issues with your key and the door edge guards, We are grateful for your business and hope to have the opportunity in the future to provide you with a better 5 Star experience. Sincerely, Jack Schneider, Owner

August 10, 2021

Nate was very helpful sent me all the information I requested. Returned my calls quickly and was very helpful. This was my first online car purchase and I was very pleased with it More

by robjen2340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marschall, Gabriel Aguilar, Nate Blade
Aug 11, 2021 -

Certified Benz & Beemer responded

Dear Robjen2340: It makes us quite happy to hear that Nate helped to may your online purchase so easy. We appreciate the opportunity to earn your business and look forward to providing you with another 5 Star experience in the future.

August 10, 2021

Alexander is a top-notch salesman that was 100% transparent throughout the buying process. After the recommendation of family and personally working with Alexander - I decided to purchase a vehicl More

by nikki.noroian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Rocio Woodyard
Aug 11, 2021 -

Certified Benz & Beemer responded

Dear nikki.noroian: We couldn't be happier to read your review and hear about your out-of-state car buying experience. It's great that Alexander was so friendly and helpful in making sure that your purchase went well before and after the sale. It's also great that the transport company was able to work with your schedule.We really appreciate the you gave Certified Benz & Beemer the opportunity to earn your business and that you intend to purchase from CBB again in the future. We look forward to being there for you to assist you and your family with your future automotive needs.

August 09, 2021

Great experience shopping with Certified Benz and Beemer. Jacob Autry was an excellent salesman, incredibly knowledgeable and made the purchase experience quick and painless. Thanks! More

by LHoward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marschall, Jacob Autry
Aug 10, 2021 -

Certified Benz & Beemer responded

Dear LHoward: You are very welcome and thanks so much for your 5 Star review! We are delighted that Jacob was so helpful and made things so quick and easy. We appreciate your business and look forward to the pleasure of helping you again.

August 09, 2021

Absolutely the best and simplest car buying experience. I got a great deal on a Porsche Cayman. I’m from out of state and was worried about the risks of buying site unseen but it was pressure free, accura More

by Patelk01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Aug 10, 2021 -

Certified Benz & Beemer responded

Dear Patelk01: It is our mission to provide our customers with the best car buying experience that they have ever had so we are glad that we were able to achieve that with you. Thanks for sharing with our customers the value of our 3 Day Satisfaction Guarantee and how CBB honored that for you. We appreciate the opportunity to earn your business and look forward to working with you again in the future.

August 09, 2021

Hector is the gold standard for service excellence. I would recommend him to my friends and associates. He goes above and beyond and closed the transaction timely. More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Quintana, Rocio Woodyard
Aug 10, 2021 -

Certified Benz & Beemer responded

Dear DC: Thanks so much for taking your time to compliment the outstanding customer service that Hector provided for you. We are glad he went above and beyond for you and that you will recommend him to your friends. We are grateful for your business and we look forward to working with you again in the future.

August 08, 2021

Amazing! Came in with out a notice and was treated like family. Bought the first car I drove the process was easy and headache free. More

by Brent Cantelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry, Rocio Woodyard
Aug 08, 2021 -

Certified Benz & Beemer responded

Dear Brent: We are so glad that you decided to stop in! Thanks so much for sharing about your amazing car buying experience. We are grateful for your business and look forward to the next opportunity that we can again treat you like family.

August 08, 2021

Bobby thank you for the fantastic service!! You were very helpful and educated in the car realm. The fast cars especially :)) We will be back for our next vehicle. More

by hughsstephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marschall, Bobby Ortega
Aug 08, 2021 -

Certified Benz & Beemer responded

Dear hughsstephanie: On behalf of Bobby and Certified Benz & Beemer, you are very welcome. Thanks so much for letting our customers know about your great car buying experience too. We are grateful for your business and excited that you intend to return in the future. Please let us know when we can have the pleasure of working with you again.

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