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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,886 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,886 reviews

September 07, 2020

From start to finish of our car purchase, it was and easy, friendly, no hassle experience. Danny was our salesman and he made us feel welcomed at the dealership, assisting us with purchasing just the ri More

by lynettek1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear lynettek1: We strive to provide our customers with excellent service and we are delighted that you appreciate that from Danny and CBB. We are glad that your purchase was so quick and easy too. Thanks so much for your business and for recommending CBB and Danny to others. Please let us know when we can assist you again.

September 07, 2020

Excellent customer service. Easiest car buying experience by far. Andy was a pleasure to work with. Would shop here again. Thanks everyone we really appreciate how we were treated! More

by Brian M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear Brian: You are so very welcome! It is our mission at Certified Benz & Beemer to provide our customers with the best and/or easiest car buying experience that they have ever had so it's great to hear that Andy was able to accomplish that with you. Thanks so much for choosing CBB and we look forward to working with you again.

September 06, 2020

Certified Benz & Beemer was amazing, we came for a Land Rover but could have basically picked whatever vehicle we wanted with the huge selection that they had! Andy was everything we needed in a salesman a More

by BrittanyTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear Brittany: We love to hear from our out-of-state customers! It's nice to hear that it was well worth your while to visit from New Mexico. We really appreciate your business and hope to have the pleasure of working with you again.

September 06, 2020

Jeff was extremely helpful, I was in somewhat of a rush and he was able to hit all key points while moving quickly through the purchasing process! I really appreciate everything you did for me, and for ans More

by benjamindavis236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear benjamindavis236: We really appreciate that you took the time to share your compliments on the excellent customer service that Jeff provided for you. We are thankful for your patronage and your strong recommendation of Jeff and CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

September 06, 2020

I met with Tim Smith to see a Toyota Prius. He was kind and courteous throughout the drive and after gave a nice rundown of the history of the car. Very welcoming person. More

by Justindecker2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear Justindecker2015: We are glad to hear that Tim was so friendly and helpful with your recent vehicle search. Thanks for giving CBB the opportunity to earn your business. Please do not hesitate to let us know when we can assist you again in the future.

September 06, 2020

Tim was patient, kind, and easy to work with. He was not the slightest bit pushy and made us feel like we could take our time. Thanks for a great experience, Tim! More

by Nassif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear Nassif: You are very welcome and thanks so much for your 5 Star review! We are glad that you received friendly customer service without any pressure. We are grateful for your business and look forward to working with you again.

September 06, 2020

Tim was an absolute pleasure to deal with. We will be coming back to buy another vehicle from him soon! The process was simple, no pressure purchase, and the pricing was the best in town. More

by BigBern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Certified Benz & Beemer responded

Dear BigBern: We couldn't be more pleased to hear that your purchase was so easy and that you got such a great price. It's also nice that Tim was such a pleasure to work with and without any pressure. Thanks so much for your business and we hope to have the opportunity to provide you with another 5 Star experience on your next visit.

September 05, 2020

I showed up on a Sunday morning without any prior contact outside of doing my own research and it was still a smooth process. Andy was professional and gave great advice on other comparable vehicles. Very ha More

by thepenguin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nissa Juarez
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear the penguin12: We really appreciate that you took the time to share with our customers about your 5 Star buying experience. Thanks for sharing about our haggle free, smooth car buying process. We are glad that Andy and Nissa were so helpful as well. We are grateful for your business and are delighted that you would like to do business with CBB again in the future. Please do not hesitate to let us know when we can ever assist you.

September 04, 2020

Don't ever buy the extended coverage guarantee they tell it covers almost everything and when your car breaks down they will not cover anything More

by Jesus
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Collin Moore
Sep 16, 2020 -

Certified Benz & Beemer responded

Dear Jesus: We are very disappointed to read your review. Our Finance Managers are trained to explain what is included and excluded from the various coverages in the vehicle service contracts (VSC). The VSC you purchased in June, 2019, was one of three (3) different products from the company. It was a Level 2 product which covers the engine, transmission, drive axle, transfer case, steering and electrical. Unfortunately, the Level 2 product did not include the air conditioning system or suspension system which were the matters that you were seeking coverage for. The Level 1 (and more costly service contract that you declined) did include the air conditioning system and suspension system and would have been covered. The paperwork that was provided for you did explain the difference of the 3 different coverages that the warranty company provided. With all of that said, we are not happy because you are not happy so I welcome you to contact me at the dealership to see what I can do to assist you. Sincerely, Jack Schneider, Owner

September 04, 2020

Fast and quick service, great communication about what needed to be done and options. The loaner vehicle was ready and I was in and out quickly for drop off and pick up More

by Yalc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear Yalc: We really appreciate your 5 Star review! Thanks for sharing about the quick and easy service from our Service Department. We are grateful for your business and look forward to delivering another high quality experience on your next visit.

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