
Certified Benz & Beemer
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,870 reviews
Outstanding Customer Service My Husband and I are very happy customers of this dealership. We drove up from Tucson to see a vehicle we weren't sure we were buying, only to be gre My Husband and I are very happy customers of this dealership. We drove up from Tucson to see a vehicle we weren't sure we were buying, only to be greeted by Berrin, our Salesman. We had a brief discussion of which vehicle we came to see, he told us where we could find it and he then let us "explore". The vehicle was exactly as advertised, at a very reasonable price. The entire transaction went very smoothly and it wasn't too long before we drove away in our "new to us" vehicle. This is the second time we had been to Certified Benz & Beemers and I'm sure it won't be the last! More
Jeff Hallenbeck did a fantastic job! Thanks for the great work! The purchase of my new vehicle was simple. Will definitely return if I’m in the market for something new. work! The purchase of my new vehicle was simple. Will definitely return if I’m in the market for something new. More
Was a very smooth and friendly, no-hassle buying experience and I usually hate dealerships. Would definitely recommend to others looking to buy a vehicle! experience and I usually hate dealerships. Would definitely recommend to others looking to buy a vehicle! More
Andy and the team were excellent help as I was a out of state buyer and had more than a few questions about videos pics money transfer etc. state buyer and had more than a few questions about videos pics money transfer etc. More
This was the easiest car buying experience ever! I will definitely refer people to CBB for their next purchase. They were so helpful and respected my time. definitely refer people to CBB for their next purchase. They were so helpful and respected my time. More
Always a pleasure to take our family vehicles to Benz and Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) More
My salesperson Jesus, Was extremely courteous and efficient when he didn't know something he had no problems trying to figure it out and he didn't take his time about. I would highly recommend using efficient when he didn't know something he had no problems trying to figure it out and he didn't take his time about. I would highly recommend using Jesus for your next auto buying experience. I mean how can you go wrong? It Jesus helping you. More
Great service. I appreciated the honest service update for my aging baby. Thank you. The detail cleancoykd have been a little better. Dust in cracks.. happens with convertibles. for my aging baby. Thank you. The detail cleancoykd have been a little better. Dust in cracks.. happens with convertibles. More
Left with safety concerns & uneasiness in trusting dealers. I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blan I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blanket statements like, "It will be fixed," or "it will be taken care of," I quickly saw that this dealership was no different than the next. If things were not in concrete writing, they did not honor their word. They also did not follow up with emails to confirm what was agreed upon. I had to chase after them for follow up and was passed from person to person. After supposedly passing inspection at the dealership we were sold a car that's driver door does not lock properly. A quick and simple fix from what I understand. It was most likely an honest mistake, one any one could have easily have overlooked, unfortunately when brought to Peter's attention, he boldly and unsympathetically told me the car was in perfect working order when driven off the lot. He couldn't have known that personally, but he choose not take responsibility or do what was right by us. The mechanics tried to help us but were shot down by the sales managers. On the day of purchase Mark was helpful and for that I am thankful, unfortunately he did not have it in writing what he promised he would get fixed and for that we lost out and had to pay out of pocket for repairs he insisted were simple and covered. I found the communication lacking at this facility, as promises were being made and told would be fulfilled by others and then they were not communicated to. We were even hung up on by Ricardo, because he was upset about the poor communication with his team. I believe that all customers should be treated the same, but I believe that we were treated differently and not honored well. I really wanted to believe they wanted to do us right, but learned the hard way kindness and honor don't make money and that is what is prioritized here. More
The facility is extremely clean. My contact's Collin and Steve are extremely knowledgeable. Communication was excellent as was the work. Very pleased with the entire experience. Thanks BB Steve are extremely knowledgeable. Communication was excellent as was the work. Very pleased with the entire experience. Thanks BB More