Certified Benz & Beemer

This was the most transparent and honest car deal in history I have purchased many vehicles from many places. It is typically the same experience; the musicians may change but the song is always the same. This I have purchased many vehicles from many places. It is typically the same experience; the musicians may change but the song is always the same. This was instantly not the case with Certified Benz and Beemer. I never write reviews but I feel compelled to in this case. My sales associate, Jeff Hallenbeck (whom I highly recommend) made this transaction flawless. I mean this completely and take no liberty or embellishment. Before I found Jeff online I was actively negotiating with several different dealerships on the same type of car. I was frustrated, burned out and ready to quit the car buying experience altogether. Jeff called me in response to an internet inquiry and promised me transparency and honesty. I have heard that same line from every dealership so, granted, I was skeptical. That skepticism was replaced with relief because Jeff meant what he said. The price was more than fair, the way the company backs up their vehicle by assuring you if you receive the car and it doesn't meet your satisfaction they will make it right is amazing to me and really belayed my apprehension about buying a car from Arizona, physically sight unseen, to be delivered to Seattle. The dealership was professional in all departments and the finance manager worked with my credit union so I didn't have to worry about anything. I know this is a long read but I just can't say enough good things about this place and, especially, Jeff. Thank you Jeff, Phil, Chris and Peter, and all of you at Certified Benz and Beemer for making this a truly enjoyable experience. I will be buying my cars from you from now on. More

Great People: Great Service They take wonderful care of you and your car. They take time to talk through options/ issues and are paietent and caring when doing so. They take wonderful care of you and your car. They take time to talk through options/ issues and are paietent and caring when doing so. More

Pretty quick Matt was great. I wish they would of budged on the price a bit. In the end they gave me a really fair trade in price. Overall, the customer service wa Matt was great. I wish they would of budged on the price a bit. In the end they gave me a really fair trade in price. Overall, the customer service was great. More

Commitment to customer service Very professional experience. Like the way that they conduct business and care about the customer. Not something you find very often and is so greatl Very professional experience. Like the way that they conduct business and care about the customer. Not something you find very often and is so greatly appreciated. More

Service Experience Collin's customer service and attention to deal was outstanding. As additional issues presented themselves, Collin showed outstanding professionalism Collin's customer service and attention to deal was outstanding. As additional issues presented themselves, Collin showed outstanding professionalism in having to inform me of the addition work that needed to be done. If you're looking for a Service Tech that will take care of you, don't hesitate to reach out to Collin Moore. More

Blown away by the service Had a check engine light come on , 2012 ml350 . Thought the worst , how much to fix a Benz . Called the service department at Certified Benz and Beeme Had a check engine light come on , 2012 ml350 . Thought the worst , how much to fix a Benz . Called the service department at Certified Benz and Beemer , where we had purchased the car . Michael Miller our service advisor was extremely helpful and courtious. I told him the engine code and he told me no problem, when would you like to bring it in . Set a time , and asked concierge service . They called on the appointment day to let me know they were sending a driver to pick it up . Later that day Michael called with the estimate . I authorized the work , and a few hours later Michael called and said it was ready . He gave me the price and I was overjoyed at how reasonable it was . He set up a time when they could deliver it back to the house . It came back washed , vacuumed , and looking like new . I am extremely please with Certified Benz and Beemer . I hihhly recommend Michael Miller . Thank you for another great experience with your dealership . More

As Usual, Great Service for My Mercedes I've been working with Collin Moore for over a year now in connection with various service needs for my Mercedes GL350. Whether with respect to the s I've been working with Collin Moore for over a year now in connection with various service needs for my Mercedes GL350. Whether with respect to the suspension, diesel technical aspects, or (as in this case brakes, NO2 sensor, and general seasonal maintenance) he's always knowledgeable, accommodating and professional. Mercedes service is never "cheap", but I feel like I get good value for money at CB&B, and I've been treated well. More

Excellent They are very good people and they are very good service quality is great and service on time the atmosphere is very welcoming I recommend everyone to They are very good people and they are very good service quality is great and service on time the atmosphere is very welcoming I recommend everyone to go there More

Friendly, respectful, professional This dealership transaction in buying my Corvette was my best experience in any automobile dealership. Matt Maurer was friendly and professional thro This dealership transaction in buying my Corvette was my best experience in any automobile dealership. Matt Maurer was friendly and professional throughout the process and did all he could to complete the transaction to my satisfaction. Travis Walters, the Finance Manager, did a great job in explaining my financing and other options available to me so that I could understand them, without putting undue pressure on me. Overall this was a very good experience! More

professional and helpful I brought my car in due to battery problems and Colin was very helpful in getting my issue fixed. He called me throughout the process to give me upda I brought my car in due to battery problems and Colin was very helpful in getting my issue fixed. He called me throughout the process to give me update while my car was getting serviced. very happy with the service. Good job Colin! More