Certified Benz & Beemer - Service Center

Brian was very easy going and really kept me informed regarding my service. He was genuine and completed what he said he would do. I highly recommend him and I will see him again soon. regarding my service. He was genuine and completed what he said he would do. I highly recommend him and I will see him again soon. More

I took my wife's 530i to get serviced w Mark. Mark is a great guy and easy to work with. They did a great job on my wife's car and they even washed it. Very happy w thier services. Will definitel Mark is a great guy and easy to work with. They did a great job on my wife's car and they even washed it. Very happy w thier services. Will definitely be back. More

Excellent service this past weekend from start to finish with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! We had the best experience in service with Bryan. Then Andy and Robert offered assistance as we browsed. Robert ended up helping us find the perfect suv trade in for my vehicle. Mark the manager also stopped over and introduced himself. Got an awesome deal with Sara in finance, who shopped around to find the best interest she could for me. Just five stars all the way at CBB. This is our go to now for service and car buying going forward. Highly recommend! More

Initially was disappointed about miscommunication from service, asked to speak to Dale. We had a great conversation and he made things right. Very impressed, and will go back again and start again. Thank service, asked to speak to Dale. We had a great conversation and he made things right. Very impressed, and will go back again and start again. Thank you, Dale! A+ More

Very friendly, was welcoming first visit. For an first experience I’ll say this went well. For an first experience I’ll say this went well. More

The scheduler I communicated with via text was helpful and kind. Bryan, the service advisor, was very friendly, knowledgeable, and professional. He was happy to answer any questions I had which was apprec and kind. Bryan, the service advisor, was very friendly, knowledgeable, and professional. He was happy to answer any questions I had which was appreciated. More

Choosing this establishment to repair my Mercedes has proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would be 3000 more than the quoted price. I had my car towed back to my home and found the back seat was not installed, the battery was dead, and covered in bird droppings. I can't even get a call from the manager to address this. Mind you my car was immaculate when I sent it to this place. As a single father working two jobs, I am extremely dissatisfied, to put it modestly. Do not risk the welfare of you vehicle with this service department. They butchered my baby. More

Dale Chavez at the Scottsdale location service department was a true delight to work with. His customer service far exceeded our expectations. He spent time with us and answered all our questions regarding was a true delight to work with. His customer service far exceeded our expectations. He spent time with us and answered all our questions regarding services that were needed for our vehicle. At no time did we feel rushed or feel he was in a rush. He was patient, informative and nothing but positive energy. We will highly recommend your location for service on others German vehicles. More

Marc and the service department were awesome to work with. The repair was done and the car was returned perfectly and cleaned and detailed! Couldn’t have asked for more. Great job. with. The repair was done and the car was returned perfectly and cleaned and detailed! Couldn’t have asked for more. Great job. More

The process for buying a car was great and getting it serviced was fast and easy serviced was fast and easy More