Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,572 Reviews of Certified Benz & Beemer - Service Center
The staff in the service department is very friendly. They go way above my expectations to serve me. Anyone could buy a car at a dealership but having a great service department and how the customer is t They go way above my expectations to serve me. Anyone could buy a car at a dealership but having a great service department and how the customer is treated after the purchase is the most important thing to me. Thank you for the great service!! More
thank you scott and crew for a great first time experience! bought my first hi-end car used and needed help and you guys made me feel comfortable and did a great job getting what was needed. i li experience! bought my first hi-end car used and needed help and you guys made me feel comfortable and did a great job getting what was needed. i live in new mexico and will go to phoenix for service! thanks again and i'll see you soon! More
I absolutely love this dealership. Service has been impeccable every time. I love their service and the honesty of this company. I refuse to go to my Lexus dealership anymore because of the way they h impeccable every time. I love their service and the honesty of this company. I refuse to go to my Lexus dealership anymore because of the way they handled my car the first time around. Dealing with Scott, the Service Manager is always a pleasure. More
Travis was very helpful and professional when dealing with my service related issue for my Mercedes. I have purchased 2 previous cars with them and will continue to do business with them when it comes to with my service related issue for my Mercedes. I have purchased 2 previous cars with them and will continue to do business with them when it comes to buying and servicing my vehicles. On my most recent visit, Travis really went above and beyond in providing outstanding and quality service for me and my Mercedes. 5 stars! Thanks again Travis! More
I had a good experience with Scott, returns my phone call's promptly and efficiently. I am satisfied with the service, and would certainly recommend. Mr.& Mrs. Greg Wilson call's promptly and efficiently. I am satisfied with the service, and would certainly recommend. Mr.& Mrs. Greg Wilson More
I came in for the first time for maintenance on my 07 Mercedes. Excellent support, and service provided by Scott and his crew. I will be back, and will tell others. Mercedes. Excellent support, and service provided by Scott and his crew. I will be back, and will tell others. More
There is no better feeling then dropping your car off and knowing its going to be well taken care of. Owning a BMW can be expensive as I found out going to the dealership, BUT Certified has made it pleasura knowing its going to be well taken care of. Owning a BMW can be expensive as I found out going to the dealership, BUT Certified has made it pleasurable to own my car again. I know that they are only going to fix things that need to be fixed and/or suggest the things that are most important. I do not have to worry I'm going to have a $2,000 service bill every time I walk out of there like I have experienced in the past with other dealers. Everyone is friendly, willing to go above and beyond the call of duty... from giving me a loaner if needed and/or dropping my off at the airport if I'm leaving my car. I'm looking forward to purchasing my next car from them when comes time. Thanks!! More
I have already written a stellar review regarding my recent purchase of a preowned Lerxus RX300. However, I am writing another review regarding Stacey Moore in Service. Before I purchased my Lexus last recent purchase of a preowned Lerxus RX300. However, I am writing another review regarding Stacey Moore in Service. Before I purchased my Lexus last week, I had the vehicle evaluated by my own mechanic for my own peace of mind. The response from my mechanic was that the vehicle was sound but it could use a transmission service and an engine oil change. Barry Bridges, my sales rep, included that in the final deal. I had this work performed earlier this week. In addition, the AM portion of the radio had a weak signal. Stacey in service agreed to evaluate the antenna and it turns out there was a loose connection. Problem solved! The process was fast, painless, and professional! Well done Stracey. More
I purchased a 3 series from this dealership 2 years ago and it was one of those experiences where it was so easy I assumed at some point I'd find out I'd been "had." I am a young female who knows little ab and it was one of those experiences where it was so easy I assumed at some point I'd find out I'd been "had." I am a young female who knows little about cars, and my experience purchasing this vehicle was great. I wasn't pressured, I got a fair deal on my trade in and a good price on the new car, good financing, and an easy process overall with people who were more than willing to take time to explain whatever I had questions about. While I had a great experience purchasing my car, the real reason I will be a repeat customer of this dealership is because of the service team. Bryan has patiently answered a barrage of questions from me and has always given me an honest opinion and a fair quote on services that are needed. I've taken my car into CBB to check out service lights, or reset my oil change reminder, or ask questions about quotes I'd received from other mechanics... and they've handled these as a courtesy to me, the customer (while the "big box" dealerships, who treat you as invisible unless you're looking to buy a car, were quoting me $90 to do the same thing). These guys repeatedly demonstrate that CBB operates with honesty and integrity, and that they care about creating lifetime customers. I love my 3 series and when I want to trade up in a couple of years (and I will, I love driving a BMW), I won't be going to BMW of North Scottsdale, I will be going to Certified Benz and Beemer. More
I have purchased two cars from Benz and Beemer in a year. I loved my buying experience both times. The service department is the best. Stacey and Bryan always give me excellent and honest service. This deale I loved my buying experience both times. The service department is the best. Stacey and Bryan always give me excellent and honest service. This dealership is priceless! More