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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,622 Reviews

1,622 Reviews of Certified Benz & Beemer - Service Center

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April 01, 2020

Everything was exceptional. Very pleased with the process, hospitality, and timeliness work the service department as a whole. But more importantly, with Richard himself, he's been great. More

by hilde6
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Carter, Rich Roberts
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear hilde6: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with exceptional service. We will be sure to share your compliments on Rich's services with him. We are curious if there was something lacking with the service that Andy provided or if that was merely an error as to the 1 star? In any event, we are thankful for your support and look forward to being there to assist you again in the future.

April 01, 2020

I think it is amazing the level of service this dealership goes to with regards to servicing your vehicle !! Incredible ! Brought me a vehicle to use while mine was serviced ! And I live a long wa More

by Dan1gilbert
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Williams, Rich Roberts
Apr 02, 2020 -

Certified Benz & Beemer responded

Dear Dan: We strive to provide our customers with outstanding service and appreciate your kind words regarding the level of service that you received. Thanks so much for choosing CBB and we hope to have the pleasure of assisting you again in the future.

March 31, 2020

Rich in service was very knowledgeable and helpful. Had my car finished in a reasonable amount of time and answered all my questions before the service was performed. Thanks! More

by PSteingraber
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 31, 2020 -

Certified Benz & Beemer responded

Dear PSteingraber: You are very welcome and thanks so much for bringing your vehicle to CBB for service. We are delighted that Rich was so helpful. We look forward to providing you with another 5 Star experience on your next visit.

March 31, 2020

Collin keep me informed re: service on my 428l BMW , Collin keep me informed re: service on my 428l BMW , would recommend this dealership! What more would be needed Then keeping your word working on m More

by Thomas. Heimer
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear Thomas: Thanks so much for the 5 Star review! It's great to hear that Collin kept you well informed during your recent visit to our Service Department. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can assist you again in the future.

March 31, 2020

Rich was great! I appreciate the ease of scheduling and excellent communication from him and the team. I’ll continue to use your services in the future. More

by LFLehane
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear LFLehane: We really appreciate that you took the time to compliment the customer service that Rich provided for you. We are thankful for your support and are delighted that you intend to use our Service Department again in the future. Please do not hesitate to let us know when we can assist you again.

March 31, 2020

Super fast work. I was in and out in no time. Morgan is an exceptional service advisor. I will be asking for him for all my future work. Thank you all for the wonderful experience. More

by Jgarcia123
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Morgan McLeod
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear Jgarcia123: You are very welcome and thanks so much for your 5 Star review! We really appreciate that you took the time to let our customers know about your quick and easy visit to our Service Department. We are grateful for your support and look forward to helping you again on your next visit.

March 30, 2020

Rich in device Dept. is great. Courteous, timely and follows through - also, Alexander in sales is smart, easy to work with and very thorough- and very honest More

by Mike
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Paul Marschall, Rich Roberts
Mar 30, 2020 -

Certified Benz & Beemer responded

Dear Mike: Our top priority is customer satisfaction and your kind feedback regarding Rich and Alexander reaffirms our efforts at providing our customers with excellent service. We appreciate your support and hope to have the pleasure of helping you again.

March 25, 2020

Morgan does an great job servicing all of our vehicles. He handles all the leg work with our warranty. All I have to do is drop them off hand him the keys and he calls me when there finished. I would recom More

by Kblalock123
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 26, 2020 -

Certified Benz & Beemer responded

Dear Kblalock123: We really appreciate your 5 Star review! It's nice to hear that Morgan provided you with excellent customer service and made your visit to our Service Department such an easy one. Thanks so much for your business and we look forward to helping you again in the future.

March 24, 2020

Service was smooth as always. Got my car done quicker then expected and for a bit less then expected. That is always a nice surprise!!! Thanks again CBB!!! More

by Webbed Feet
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 24, 2020 -

Certified Benz & Beemer responded

Dear Webbed Feet: You are very welcome and thanks for choosing CBB. We are delighted that Collin was so helped that that the speed and pricing exceeded your expectations. We hope to have the pleasure of assisting you again in the future.

March 24, 2020

Despite the world around us we have been able to depend on Colin and Benz n Beemer for our car service needs. Colin has done a great job making us feel comfortable and confident in the work being done. More

by mdonnelly19
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 25, 2020 -

Certified Benz & Beemer responded

Dear mdonnelly19: We look to hear from our repeat customers! Thanks for sharing how reliable Collin and the CBB Service Department have been for you. We certainly appreciate your continued patronage and support. We look forward to being there to assist you with all of your future automotive needs.

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