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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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March 31, 2020

Rich was great! I appreciate the ease of scheduling and excellent communication from him and the team. I’ll continue to use your services in the future. More

by LFLehane
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear LFLehane: We really appreciate that you took the time to compliment the customer service that Rich provided for you. We are thankful for your support and are delighted that you intend to use our Service Department again in the future. Please do not hesitate to let us know when we can assist you again.

March 31, 2020

Super fast work. I was in and out in no time. Morgan is an exceptional service advisor. I will be asking for him for all my future work. Thank you all for the wonderful experience. More

by Jgarcia123
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Morgan McLeod
Apr 01, 2020 -

Certified Benz & Beemer responded

Dear Jgarcia123: You are very welcome and thanks so much for your 5 Star review! We really appreciate that you took the time to let our customers know about your quick and easy visit to our Service Department. We are grateful for your support and look forward to helping you again on your next visit.

March 30, 2020

Rich in device Dept. is great. Courteous, timely and follows through - also, Alexander in sales is smart, easy to work with and very thorough- and very honest More

by Mike
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Paul Marschall, Rich Roberts
Mar 30, 2020 -

Certified Benz & Beemer responded

Dear Mike: Our top priority is customer satisfaction and your kind feedback regarding Rich and Alexander reaffirms our efforts at providing our customers with excellent service. We appreciate your support and hope to have the pleasure of helping you again.

March 25, 2020

Morgan does an great job servicing all of our vehicles. He handles all the leg work with our warranty. All I have to do is drop them off hand him the keys and he calls me when there finished. I would recom More

by Kblalock123
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 26, 2020 -

Certified Benz & Beemer responded

Dear Kblalock123: We really appreciate your 5 Star review! It's nice to hear that Morgan provided you with excellent customer service and made your visit to our Service Department such an easy one. Thanks so much for your business and we look forward to helping you again in the future.

March 24, 2020

Service was smooth as always. Got my car done quicker then expected and for a bit less then expected. That is always a nice surprise!!! Thanks again CBB!!! More

by Webbed Feet
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 24, 2020 -

Certified Benz & Beemer responded

Dear Webbed Feet: You are very welcome and thanks for choosing CBB. We are delighted that Collin was so helped that that the speed and pricing exceeded your expectations. We hope to have the pleasure of assisting you again in the future.

March 24, 2020

Despite the world around us we have been able to depend on Colin and Benz n Beemer for our car service needs. Colin has done a great job making us feel comfortable and confident in the work being done. More

by mdonnelly19
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 25, 2020 -

Certified Benz & Beemer responded

Dear mdonnelly19: We look to hear from our repeat customers! Thanks for sharing how reliable Collin and the CBB Service Department have been for you. We certainly appreciate your continued patronage and support. We look forward to being there to assist you with all of your future automotive needs.

March 24, 2020

Great job, on service and detail. Collin was Very professional and courteous. Detail shop did a good job also. Second day follow up was greatly appreciated. More

by egladney1
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 25, 2020 -

Certified Benz & Beemer responded

Dear egladney1: Thanks so much for the 5 Star review! We are delighted that Collin was so friendly and helpful. We are glad that you found everything to be professional and the detail was done right. We are grateful for your support and look forward to providing you with the same level of service on your next visit,

March 23, 2020

Rich and the service team were great. Rich was Even able to answer some Mercedes service questions for me, since he used to be a Mercedes tech. I would definitely recommend the service department at certifi More

by DLind
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Rich Roberts
Mar 24, 2020 -

Certified Benz & Beemer responded

Dear DLind: We couldn't be more pleased to hear that Rich and Morgan provided you with great customer service during your recent visit. Thanks so much for giving CBB the opportunity to assist you and we look forward to being there to help you again in the future.

March 21, 2020

Rich was great to work with, estimated the cost which came in on target and communicated throughout the process. They assisted in getting us a great rental carand I would recommend Rich and Mercedes Ben More

by debhartwick1
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 22, 2020 -

Certified Benz & Beemer responded

Dear debhartwick1: We really appreciate your 5 Star review! It's great to hear that Rich made your recent service visit such an easy one. Thanks so much for your patronage and recommendation of Rich and CBB to others. We look forward to helping those you refer, as well as you again, in the future.

March 21, 2020

As usual fantastic service. Morgan was awesome, They got me a nice loaner car. They have great pricing. For better than the dealer. Also washed my car even though it was just an oil change. Two thumbs up! More

by scottlucas58
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 22, 2020 -

Certified Benz & Beemer responded

Dear Scottlucas58: Thanks so much for your 5 Star review! We are glad that you liked our prices and the car wash you received. We certainly appreciate your continued patronage and look forward to being there to assist you with your future automotive needs.

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