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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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February 02, 2019

Engine repair and 4 way alignment. You have a beautiful Dealership. We only dealt with Collin Moore. We had Major Engine and 4 way alignment repair work done. I don't know who the tech More

by Roy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 02, 2019 -

Certified Benz & Beemer responded

Dear Roy & Gloria: You are very welcome. Thank you so much for your compliments of our dealership and we really appreciate your business. It's great to hear that Collin and the Service Department took good care of you. We look forward to the next time that we can provide you with another 5 Star experience.

February 01, 2019

First Class Service!! I’m a new BMW 435i owner. This is my first service experience with the car and it could not have been better. Met my service advisor, Collin and he ge More

by DSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear DSR: You are so welcome and thank you you for letting CBB provide you with first class service. We are so glad that Collin was so friendly and helpful. Please let us know when we can provide you with another 5 Star experience in the future.

January 31, 2019

Another AMAZING service experience with Michael Miller! As usual Michael Miller in Service did an outstanding job today. Somehow he anticipates our needs and always delivers a 5 star/5 Diamond experience! More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 31, 2019 -

Certified Benz & Beemer responded

Steve: We really appreciate your 5 Star review! We are thrilled to hear that Michael provided you with another amazing experience in our Service Department. Thank you for choosing CBB for your service. We look forward of the pleasure of helping you again in the future.

January 31, 2019

Great service again Every time I bring my car in for service I appreciate the friendly and professional team. Michael is great about keeping me updated and getting me More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear Warranty1: We really you sharing your feedback concerning Michael and the Service team. We appreciate your continued patronage and hope to have the pleasure of helping you again in the future.

January 31, 2019

5star service from Colin !! Excellent professional service!! Highly recommend!! Ask for Colin! Will always bring my car here. Friendly fast service. Thanks for everything, Does More

by Royalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear Royalone: You are very welcome and thank you so much for your business! We really appreciate you taking the time to compliment the service you received from Collin. We certainly look forward to the pleasure of helping you again in the future.

January 31, 2019

Always great service! Bought my car at Benz and Beemer and always have it serviced there. Great staff and great service.I won't go any where else! More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 01, 2019 -

Certified Benz & Beemer responded

Helena: Thank you for your business and for your kind review. We do strive to provide our customers with outstanding service and we are so glad that you appreciated that from us. Please let us know when we can provide you with another 5 Star experience in the future.

January 30, 2019

Quick and Easy Took seconds to make an appointment, drop off and pick up my X3. Michael was pleasant throughout the whole process. I'll be back for future service. More

by itsedna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 31, 2019 -

Certified Benz & Beemer responded

Dear itsedna: Thanks so much for the 5 Star review. We are delighted that you recent visit to our Service Department was so quick and easy. We are grateful for your business and hope to have the pleasure of assisting you again.

January 29, 2019

Very easy, professional, courteous, polite. Great service experience. Super easy experience and got me an Uber to a coffee shop down the street. Decided I wanted to go elsewhere and they gave me More

by Kyle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 30, 2019 -

Certified Benz & Beemer responded

Kyle: Thank you choosing CBB and letting our customers know about the excellent experience you had with our Service Department. We are glad that you appreciated our professional, courteous service and hope to have the opportunity to provide you with that again in the future.

January 28, 2019

Service - Wheel Alignment There's not much to say... I needed an alignment, they did the job quickly, and for the same price, or in some cases less, than private mechanics in t More

by dbucher
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 30, 2019 -

Certified Benz & Beemer responded

Dear edbucher: Thanks for the 5 Star review! We are glad that you were happy with the work and the cost for your wheel alignment. We appreciate your business and hope to have the opportunity to help you again in the future.

January 27, 2019

Don’t opt for the concierge service The concierge vehicle left for me was very dirty with many visual stains, food pieces, and the smell of smoke....have pics to prove it. Was very dis More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Moore
Feb 25, 2019 -

Certified Benz & Beemer responded

Dear JT: We strive to provide our customers with reliable and accommodating service and we are disappointed to hear that we did not achieved with you. As I understand our Service Director, Tyson Muse, did attempt to reach you by telephone to hear more information regarding this matter but was unsuccessful. I personally forwarded an email to you requesting that you contact me directly on my cell phone to see if there is any way that I can personally help with this. Unfortunately, you have not done so. I remain available to discuss this matter with you if you so choose. Sincerely, Jack Schneider, Owner

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