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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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February 08, 2019

Great Service! Mark made sure to call me with all of my options. He was open and had great recommendations. I’m grateful for the continued honesty and terrific servi More

by LFLehane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 08, 2019 -

Certified Benz & Beemer responded

Dear LFLehane: Thank you for choosing CBB and for your 5 Star review! We are glad that Mark provided you with friendly and helpful customer service. Please let us know when we can have the pleasure of assisting you again.

February 08, 2019

Fantastic Service Experience Michael and David provided a fantastic service experience for me. Many dealerships give the vehicle a cursory wash. My car looked like it had been More

by Slynch14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Feb 10, 2019 -

Certified Benz & Beemer responded

Krista: Our top priority is customer satisfaction and your kind feedback regarding Mike and David reaffirms our efforts at providing our customers with excellent service. We are sincerely grateful for your business and look forward to the pleasure of helping you again in the future.

February 06, 2019

I love this dealership!!!! Ive gvn this dealership 5 stars because there really attentive and helpful also considerate and kind. Ive never had a dealership treat me the way they More

by Maurice
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Ted Schwartz, Paul Marschall, Justin Beemer
Feb 07, 2019 -

Certified Benz & Beemer responded

Maurice: We are so glad that you took the time to share with our customers just how well you were treated b Collin, Danny and CBB. We are grateful for your business and your recommendations of the dealership to others. Please let us know when we can have the pleasure of assisting you again.

February 06, 2019

Amazing service Very helpful always kept me updated on time would definitely recommend these guys 100% Will definitely be back to this location for second services a More

by Carguy233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2019 -

Certified Benz & Beemer responded

Dear Carguy233: Thanks so much for choosing CBB and for your 5 Star review. We are so happy to hear that Mike helped to provide you amazing customer service. Please let us know when we can be of assistance to you in the future.

February 05, 2019

Diagnostic / Repair Service Really good sevice ! Quality of worked at 4stars due to: -Overall length of time from several visits to accurately / properly diagnose and repair is More

by Emory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2019 -

Certified Benz & Beemer responded

Emory: We really appreciate you taking the time to share your detailed feedback with us. We are glad that Michael was so helpful with the issues that you raised. We are sincerely grateful for your business and hope to have the opportunity to provide you with a full 5 star experience the next time.

February 02, 2019

Engine repair and 4 way alignment. You have a beautiful Dealership. We only dealt with Collin Moore. We had Major Engine and 4 way alignment repair work done. I don't know who the tech More

by Roy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 02, 2019 -

Certified Benz & Beemer responded

Dear Roy & Gloria: You are very welcome. Thank you so much for your compliments of our dealership and we really appreciate your business. It's great to hear that Collin and the Service Department took good care of you. We look forward to the next time that we can provide you with another 5 Star experience.

February 01, 2019

First Class Service!! I’m a new BMW 435i owner. This is my first service experience with the car and it could not have been better. Met my service advisor, Collin and he ge More

by DSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear DSR: You are so welcome and thank you you for letting CBB provide you with first class service. We are so glad that Collin was so friendly and helpful. Please let us know when we can provide you with another 5 Star experience in the future.

January 31, 2019

Always great service! Bought my car at Benz and Beemer and always have it serviced there. Great staff and great service.I won't go any where else! More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 01, 2019 -

Certified Benz & Beemer responded

Helena: Thank you for your business and for your kind review. We do strive to provide our customers with outstanding service and we are so glad that you appreciated that from us. Please let us know when we can provide you with another 5 Star experience in the future.

January 31, 2019

Great service again Every time I bring my car in for service I appreciate the friendly and professional team. Michael is great about keeping me updated and getting me More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear Warranty1: We really you sharing your feedback concerning Michael and the Service team. We appreciate your continued patronage and hope to have the pleasure of helping you again in the future.

January 31, 2019

5star service from Colin !! Excellent professional service!! Highly recommend!! Ask for Colin! Will always bring my car here. Friendly fast service. Thanks for everything, Does More

by Royalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear Royalone: You are very welcome and thank you so much for your business! We really appreciate you taking the time to compliment the service you received from Collin. We certainly look forward to the pleasure of helping you again in the future.

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