Certified Luxury Motors

Stay away! My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,49 My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,490. GREAT PRICE right? Haha. I went in, cash in hand, ready to pull it off the lot. Hasian rejected my money. Told me that $19,490 is their finance only price. Cash price I’d have to pay $27k. I asked to speak with the GM. Rich broke down their “Finance Price Monthly Special.” So I left. Went back today, but before I returned back I did my homework. Checking out Clean Retail price of the car ($24k), most importantly I checked THEIR reviews. I’m not the only person they’ve done this too. They’re stupid enough to comment back on a customers review and say “the price listed on CarGurus is the price you pay.” This wasn’t said ones or twice BUT SEVERAL TIMES! I printed every single one, along with Retail Prices listed from KBB and NABA. I sat down with Junior showed him everything I had. He disappeared got on the phone with lord knows who, comes back “This car just isn’t the one for you, we don’t want your money.” So I simply got up and left. Like I said I do not write reviews EVER! I just feel people must know... Leave this place alone, buy from a trusted dealer, read reviews More

They are crooks the manager is very disrespectful They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good c They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good credit without even running my credit and all this is because I challenge them on their method of financing which would cost customers and additional $10,000.00 in over payment More

Nissan Altima I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being hone I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being honest and upfront. Thanks for not wasting my time. I appreciate everything you did. Hassan you are the best. Thanks for the free oil change Hassan. More

Misleading, rude scammers!!! I am in Cleveland,Ohio and i called this place on 4/14/18 to inquire about the White 2014 Infiniti Q50 Premium they have advertised for $18,480.00. I I am in Cleveland,Ohio and i called this place on 4/14/18 to inquire about the White 2014 Infiniti Q50 Premium they have advertised for $18,480.00. I spoke with a lady and set up an appt to come out there on 4/21/18 I explained to her that i already had my own financing through my bank which she stated was okay. Today, my bank contacts this place to get everything in motion so when i arrive out there on the 21st everything is all ready to go. The reprensentative from this dealership told my bank that i am confused and dont know what I'm talking about as far as pricing and that im all the way in Ohio so im not a concern of theres and then hung up on my bank. I then received a call from the same person from this dealership stating that he hung up on my bank because he didnt want to provide them with any information. He then told me that if i wanted the car i would need to bring a check with me in tge amount of $25,000.00, keep in mind, the car is listed for $18,480.00. I then asked why is the price so much when it is listed for $18480.00? I was then told that because I'm not financing the car through them that the price is more and that me obtaining financing through my own bank is not beneficial to him since this is how he makes money. Everything happens for a reason. Im so glad this situation played out the way that it did 48 hrs before i would have driven over 7 hrs out to this place. Total scammers!!! I'll take my business elsewhere. Your business isn't even worthy of the 1 star rating. More

EXTRA 2500$ down mandatory Pls be careful as the prices listed are not final prices. They charge an extra 2500$ down- I wasted 2 hours to get there, only to be disappointed. I Pls be careful as the prices listed are not final prices. They charge an extra 2500$ down- I wasted 2 hours to get there, only to be disappointed. I even called ahead but the lady OBVIOUSLY didn’t mention that on the phone. The guy I deal with was great but the dealership has hidden fees which throw the car values way above market and seems like a scam to me. Not recommended More

Fooling people Expect to pay extra 3000$ on top of the price they advertise, and also expect to get super high interest rate 20+%, wasted 4 hours of my time until th Expect to pay extra 3000$ on top of the price they advertise, and also expect to get super high interest rate 20+%, wasted 4 hours of my time until the guy was talking and walking around, not even paying attention. He even disappeared somewhere for like 30 min, and didn't even say sorry when he was back. More

Looking to purchase first car great customer service, everyone is very nice and helpful. they let me test drive and explained all the benefits of the vehicle before I purchased it great customer service, everyone is very nice and helpful. they let me test drive and explained all the benefits of the vehicle before I purchased it and I am very happy I got to make my first purchase on my own More

Very up front dealership. My salesman was Jacob . He was very up front about everything . Went over pricing and showed me the cars that I was interested in which were a few of My salesman was Jacob . He was very up front about everything . Went over pricing and showed me the cars that I was interested in which were a few of vehicles. HE did go over the price with me and made sure I understood what I was buy. When I firsted walked into the dealership was a little nervous due to the reviews. However when I walked in they showed me the car and the first thing he did was go over the price . He was very up front about the Nissan Sentra and showed me all the features on the vehicle. Later I met with the finance manager after submitting all the documents the were required. It was a process was not out in an hour it did take about three hours due to me having diffuculties on getting insurance. Once I met with the finance manager he had a break down of everything like warranty and taxes and dmv fees and the price of the vehicle. Like I stated earlier I was very surprised on how honest they were with me . The detail the car and scheduled me to come back and get my scratches touched up. Which I did do. Came in spent an hour and my infinity q50 was as good as buying a new vehicle . The only thing I think they need to work on is parking for customers other then that I would suggest this dealership to other people. Thank again (Jacob ) for all of your help I will be sending people your way. Next time I'm on the market for a vehicle I will come back and see you again. Thank you to everyone at certified luxury motors! More

Loved The truthful experience! I had a great experience at certified luxury motors. I made my initial contact with Jessica Alba and she was very knowledgeable and helpful. She answe I had a great experience at certified luxury motors. I made my initial contact with Jessica Alba and she was very knowledgeable and helpful. She answered all of my questions and made it easy for me to trust in another dealership again (I've had several bad experiences in the past!). Was even told if I have any questions to contact them (such a great place with amazing people!). I definitely recommend certified luxury motors for anyone looking for a hassle free and friendly car purchasing process. More

Satisfied customer My sales person Apollo was very upfront about the pricing and honest about everything. He was so helpful and made me feel comfortable and confident ab My sales person Apollo was very upfront about the pricing and honest about everything. He was so helpful and made me feel comfortable and confident about purchasing my car. Will be back this weekend to purchase my dream car!! More