Champion Chevrolet of Avon

Heater core replaced. This was our first time at your dealership and my husband and I were extremely pleased with the service we received. We worked with your employee, Wi This was our first time at your dealership and my husband and I were extremely pleased with the service we received. We worked with your employee, Will. He kept us informed as to the repair and to correct the problem. I usually dread taking our car in for service but I found your employees very helpful. We picked up the car and it was washed and cleaned. Thank you very much. We will continue to bring the car in for service at your facility. Sincerely, Pat Robertson More

2018 Equinox purchase-Allen Syx is an awesome sales rep My experience purchasing my new 2018 Equinox was exceptional. Allen responded to my email questions prior to our appointment. He is very knowledge a My experience purchasing my new 2018 Equinox was exceptional. Allen responded to my email questions prior to our appointment. He is very knowledge and pleasant to work with . The vehicle was ready for a test drive when I arrived. The negotiation process was painless. I was very pleased with the experience. More

20 year old upgrade :) We had a great experience at Champion Chevy. We were there to replace my 20 year old Malibu, and Allen was very kind and helpful with choosing our upg We had a great experience at Champion Chevy. We were there to replace my 20 year old Malibu, and Allen was very kind and helpful with choosing our upgrade. We will definitely be coming back for our next new car!! More

Poor Customer service I visited this dealership to look at used vehicles. I settled on a used 2011 Dodge Durango Citadel. It was a great price for the vehicle and had all I visited this dealership to look at used vehicles. I settled on a used 2011 Dodge Durango Citadel. It was a great price for the vehicle and had all the features I wanted/needed in a vehicle. We were dealing with Allen Syx during the process. It was a smooth process for the most part, the negative part comes just 6 days after the sale. I get the vehicle is used as-is, not disputing that fact, but the issues are with the customer service received when we had our first issue with the vehicle. Let me remind you this is only 6 days after purchase! We had not driven the vehicle but a mere 100 miles since purchasing it. We had decided to take a small weekend vacation to Michigan, about 300 miles round trip. After we arrived, we turned the vehicle off and parked it for the night. The next morning we were driving to meet up with family and I noticed the Check engine light was on! I was worried, thinking man I got screwed on a used vehicle for sure. I took the vehicle to Auto Zone and had the code read, it was a misfire on cylinder 2. Naturally this was a Sunday so I had to wait until Monday to contact the dealer. I contacted Allen who sold me the vehicle. I was told that I may want to go to an Auto zone to have the code read so I could find out what was wrong. No mention of bringing it to the service department for them to take a look, I mean I'm just a customer who bought a vehicle from this place, why help me out? I then took the vehicle into the dealership to talk to the service manager. They asked if we could drop the vehicle off so they could take a look at it for us, great! I was ok with this. After arriving and giving them my info, there was much talk behind the counter and staring at a computer screen. It seemed as if they had tried to fix the problem before selling it and they thought it was taken care of. For all I know they just cleared the code before putting it on their lot. They claim they would never do that, but you just never know. I left my vehicle for troubleshooting. After about three days they finally called us and said they couldn't find out what was wrong with my vehicle! They told us we could pick it up and if the CEL comes back on bring it in and they can then diagnose it. So far we haven't had a reason to drive it much, so no CEL has come on. The next set of problems arise with the General sales manager Mike. I purchased the extended warranty for the vehicle and decided that I wanted to cancel it. I filled out the paper work and gave it to him. He said he would file it for us (as the instructions tell you to do) and everything would be taken care of. I have left several voice mail messages for this person and no return call has been received. I kind of need to know if it has been filed or if I should contact the company directly and request my cancellation. Overall being new to the area (only here for about 2 months), this dealership experience has not been a good one. I would not recommend this dealer, there are plenty of other dealers along Route 36/Rockville Rd to choose from, but we wanted to go to a Chevy dealer. I would skip this dealer and either choose another brand or go to the Chevrolet dealer in Plainfield. More

Cruised out in a new Cruz Stopped in looking for a used Cruz and drove out in a new '2017 Cruz', no pressure sales team, went for a test drive with Chris, wasn't to sure about Stopped in looking for a used Cruz and drove out in a new '2017 Cruz', no pressure sales team, went for a test drive with Chris, wasn't to sure about the used vehicle, so priced a new one, Cruised out of the dealership with a 2017 and more then I expected from the sales team/dealership and the car!! I would recommend this dealership and sales team to Everyone! More

Very pleased I am really glad I waited and checked out this dealership before buying it was worth the wait. Dealing with Allen was a joy and made us very comfortab I am really glad I waited and checked out this dealership before buying it was worth the wait. Dealing with Allen was a joy and made us very comfortable and no pressure More

Bought a great used car I got a beautiful used Cruze for a great price. The sales guy was helpful and curtious. The transaction went smoothly, quickly. I had to bring my 2 yr I got a beautiful used Cruze for a great price. The sales guy was helpful and curtious. The transaction went smoothly, quickly. I had to bring my 2 yr son and they had a fantastic play room to keep hi busy in! More

Allen was an awesome guy to work with!! Allen was very helpful and has a "no pressure" attitude that I really appreciated! Thanks for the great experience! Would gladly recommend Allen to he Allen was very helpful and has a "no pressure" attitude that I really appreciated! Thanks for the great experience! Would gladly recommend Allen to help anyone find a new vehicle! More

Excellent Experience From the salesman to their finance team they were professional and extremely competitive when we were searching for our car. They were able to beat o From the salesman to their finance team they were professional and extremely competitive when we were searching for our car. They were able to beat other dealerships in the area on price. I would recommend Champion Chevrolet of Avon to anyone looking for a car. More

Very knowledgeable about the vehicles we were interested in. We found what we were looking for and wanted to get the purchase completed same day. Answered all our questions thoroughly. Very please with our deal We found what we were looking for and wanted to get the purchase completed same day. Answered all our questions thoroughly. Very please with our deal More