492 Reviews of Champion Chevrolet - Service Center
I was shocked by the final price of procedure verses cost given when appointment made. It was double. Satisfied with work done given when appointment made. It was double. Satisfied with work done More
I had appointment for Oct 8 to have a recall taken care of. After arriving there from Greeneville and them taking the car to the back they informed me that they didn't have the correct part. That was a was of. After arriving there from Greeneville and them taking the car to the back they informed me that they didn't have the correct part. That was a wasted trip of time and gas. More
This was my first experience with the service department. I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in and told the gentleman I received a text my vehicle was finished. I was pointed in the direction of checkout. That was somewhat confusing as I expected a technician to explain the outcome of my reason for service but instead, I had to ask the lady at checkout. Hopefully my issue is resolved but department flow is well-oiled for the amount of service you all do.. Overall, I feel like I had a great experience. More
Appointment required for simple service of oil change and rotate tires. I waited for about 2 1/2 hours after arriving on time. rotate tires. I waited for about 2 1/2 hours after arriving on time. More
they completed the work quickly and efficiently. the salesman was very professional and the staff friendly. the salesman was very professional and the staff friendly. More
I received a recall notice for a “software” update. The service department was set up to process the update and professionally completed the service. The service department was set up to process the update and professionally completed the service. More
Overall, the best service department in the tri-cities. Reliable and efficient! Champion Chevrolet/Cadillac is my go-to dealership for purchases and service because of their commitment to the customer. Reliable and efficient! Champion Chevrolet/Cadillac is my go-to dealership for purchases and service because of their commitment to the customer. Thanks! More
Everyone was great and service was finished in a timely manner. Nice waiting area with different areas for those who need to work while they are waiting. manner. Nice waiting area with different areas for those who need to work while they are waiting. More
very grateful for the timely and effective service! Honest and open about work done. thank you! Honest and open about work done. thank you! More
Always love taking my vehicle to champion. There dealership is the best always return my vehicle cleaner than when I took it and the service advisor is next to none. There dealership is the best always return my vehicle cleaner than when I took it and the service advisor is next to none. More