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Champion Chevrolet - Service Center

Johnson City, TN

4.6
496 Reviews

496 Reviews of Champion Chevrolet - Service Center

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May 27, 2024

Always been a pleasure to deal with all the folks in the service department. Very good to answer all your questions. I highly recommend them!! More

by bbacon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Consistent, top-notch customer service. The service reps are friendly, knowledgeable, and efficient. Facility is always clean and orderly. More

by CUBFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

No appointment for service means a three hour wait. Scheduler did not have a rental to offer but sent me to higher person and I told him that I needed something to drive so I could go eat lunch. He dec More

by HOLTCUSTOMCABINETS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Always courteous. They get me in and out ASAP. I want to get a traverse. I will buy it there when I do. More

by sybilguffey60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

No complaints. In and out for an oil change and tire rotation in less than 2 hours. Everyone was friendly. Very nice lady at the payment desk. More

by BAILEYSWOODWORKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Management is amazing! Always helping their customers when the need arises! Keep up the good work! More

by priceandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cletis Greene and Jason Sutherland
May 22, 2024

Service Advisor (Shannon) always gives 100% in gathering information, checking for understanding pertaining to your issues and repair. Dispatcher does a great job in prioritizing and coordinating work to be More

by TJDOUGLAS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waldo
May 20, 2024

Quick, convenient, courteous, good value, easy, good communication, easy to Work with, done on time More

by JAMES.HARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

This was my first time to Champion Chevrolet. Service advisor was great. Did recall work and courtesy oil change, no hassle. Thanks, Neil Chapman. Champion will be my new service center. More

by ttsfrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Chapman
May 19, 2024

Technical work and diagnostics are great. Speed at which they get started is terribly slow. This is the first time I've had my new Spark (gas) checked because this dealership does NOT allow More

by HOWARD.PETERSEN1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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