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Champion Chevrolet - Service Center

Johnson City, TN

4.6
495 Reviews

495 Reviews of Champion Chevrolet - Service Center

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January 26, 2024

This visit was better than previous visits. Fast and efficient. More courteous than before. On Previous visits I felt as if I was an inconvenience to the check in clerk that I spoke to. He was More

by leithafrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didnot look at names I can't detail this experience
January 26, 2024

Always friendly and knowledgeable staff to help you. Service performed in a timely manner. Great Dealer to buy from. More

by jerryskidmore160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Friendly staff and was very welcoming to meet our needs for service on the automatic running boards. More

by DANKILGORE6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Unnecessary work done and parts added. Outright lied to. Would never return or recommend anyone use this place More

by bradt3136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Wilder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do
Jan 22, 2024 -

Champion Chevrolet responded

Brad, We will certainly work with you to resolve any issue you have with our service. We are very transparent in all repairs we make. Please reach out to Mark Leonard at 423-282-2121 if I have not reached you yet. Thank you Champion Chevrolet service

Jan 23, 2024 -

bradt3136 responded

Dealership refunded the price of three of the brake rotors. Got the price down to $1200 for pads and one rotor.

January 15, 2024

Staff very courteous and professional . Oil change was fast in and out in 45 minutes. More

by APRIL.PONDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Amazing service and always feels welcome at this dealership. Great people to work with for sales and service. More

by JAMCMILLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Got Real fast fix the mirror that was not working also came with a small dent on the fender. They tried to fix it, but it’s still got place on it. More

by WILLIAM.R.LAMBERT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

When I brought in my vehicle for service, the service managers worked quickly and efficiently to process my vehicle, and the service was completed within the time frame quoted! I have had four visits to More

by fnc724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Quick, professional, friendly. intake was fast and efficient even for an appointment. Service time was, thankfully, much shorter than expected. More

by usma1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Friendly, professional staff - timely service. Clean facilities, worth the drive from Trade, TN. I would highly recommend! More

by CYNHESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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