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Champion Ford Lincoln Mazda

Owensboro, KY

4.9
982 Reviews

140 Southtown Blvd

Owensboro, KY

42303

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982 Reviews of Champion Ford Lincoln Mazda

August 04, 2021

I was very satisfied with the service on my Lincoln MKS . Oil change, tire rotation and vehicle inspection. As usual all the work was done quickly and excellently More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Aug 04, 2021 -

Champion Ford Lincoln Mazda responded

Joe, Thanks for coming to see us. We appreciate the review. Sincerely, Duke Brubaker General Manager

July 30, 2021

Did not like the $500 fee that was added to the purchase of the new car for paperwork processing. We had our truck repaired, $1800 charge when it lost all the fluid, we were put at the end of the line f More

by Charles Fulkerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Maglinger, Brandon, Duke Brubaker, Ron Taber, Linda Chancellor, Donna Gardner, Andrew Davis, Christy Cheshire
Aug 04, 2021 -

Champion Ford Lincoln Mazda responded

Charles, Sorry to hear about your delay. You were not put at the end of the line, it's just our shop is backed up right now. We are working on adding qualified technicians to improve wait times. Thanks for the feedback. Sincerely, Duke Brubaker General Manager

July 27, 2021

most always have had excellent service, the wait time was a little long this time but that’s understandable when do walk ins. thank you More

by adamsstephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Aug 04, 2021 -

Champion Ford Lincoln Mazda responded

Thanks for the feedback. We are working on cutting wait times by implementing a two man team system. However, it's proving hard to find people who want to work! We won't give up and are trying to get better each day. Sincerely, Duke Brubaker General Manager

July 23, 2021

I have always received excellent service at Champion. Though one of my vehicles was purchased new 16 years ago at another dealership, I have switched service on that vehicle to Champion. I also now pur More

by david9054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Aug 04, 2021 -

Champion Ford Lincoln Mazda responded

David, Thanks for for using our Quick Lane. Let us know when you want to upgrade and get into a newer model. We appreciate it. Sincerely, Duke Brubaker General Manager

July 03, 2021

Wonderful and prompt service! Jason is always a pleasure to work with. More

by plhplh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Jul 15, 2021 -

Champion Ford Lincoln Mazda responded

Thanks for your review and the business. We appreciate it. Sincerely, Duke Brubaker General Manager

June 29, 2021

BEST Dealership I have ever worked with. Jason in the service Dept. is absolutely the best. Duke runs an absolutely clean business and has the best employees. More

by GFaulk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Saye, Jim Monanteras, Linda Chancellor, Jason Parker, Jerry Maggard, Basil Deveaux
Jun 30, 2021 -

Champion Ford Lincoln Mazda responded

Can't thank you enough for your loyalty and business over the years. It's always a pleasure! Great seeing you the other day. Sincerely, Duke Brubaker President/GM

June 03, 2021

This was my 3rd vehicle from Champion Ford. Every time has been an excellent experience. My salesman, Baz, went over and above to get the deal done. The finance manager explained everything in detail and More

by dotkom53
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Chancellor, Basil Deveaux
Jun 11, 2021 -

Champion Ford Lincoln Mazda responded

Thanks so much for your business! We are so happy that you had a wonderful experience. We look forward to working with you again next year. Sincerely, Duke Brubaker General Manager

June 02, 2021

They made everything about my service easy. Dustin saw me waiting for a ride to my office and offered to give me a ride. Adrian was so nice giving me a ride back to the service department. And Dan checke More

by Drew Hawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shephard, Dustin Lindley
Jun 11, 2021 -

Champion Ford Lincoln Mazda responded

Drew, Thanks for the feedback, we truly appreciate it. Sincerely, Duke Brubaker General Manager

May 26, 2021

I was able to get in and out at a pretty good time. Everyone was very professional and the waiting room was nice and clean. More

by Joroco67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Lindley
May 27, 2021 -

Champion Ford Lincoln Mazda responded

Thanks for the feedback. We have really worked hard on keeping our facility clean and sanitized during the Covid-19 pandemic. Thanks for noticing. Sincerely, Duke Brubaker President

May 23, 2021

I bought a new Explorer in March sales associate was very helpful and made everything super easy. My son wrecked his car in May and I needed a decent used vehicle and the used car manager, sales associate, a More

by Todd Pate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Saye, Jim Monanteras, Linda Chancellor
May 27, 2021 -

Champion Ford Lincoln Mazda responded

Todd, Thanks so much for your repeat business. It means the world to us. We appreciate the time you took to write this great review as well. Sincerely, Duke Brubaker President

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