Chapman BMW On Camelback

Bob in the Service Department Bob is the greatest. Friendly, concerned, responsive and all around a good person. Would highly recommend you go to him if you have any BMW service ne Bob is the greatest. Friendly, concerned, responsive and all around a good person. Would highly recommend you go to him if you have any BMW service needs. More

Service Advisor I have been working with the service advisor for sometime. He has always provided friendly and helpful support with my extended service warranty. Tha I have been working with the service advisor for sometime. He has always provided friendly and helpful support with my extended service warranty. Thanks again Tiras. More

Sean Connery Our purchasing experience with Craig Rusin was excellent. His professional sales courteously was exceptional. He listened to our interest specific to Our purchasing experience with Craig Rusin was excellent. His professional sales courteously was exceptional. He listened to our interest specific to our purchasing expectations and was absolutely responsive. We will be back for another car when the time comes. More

Craig is a Car Rock Star!!!! Craig isn't a car salesman-he's a car enthusiast that happens to sell cars. I've bought about 20 new cars over the past 25 years and Craig has taken Craig isn't a car salesman-he's a car enthusiast that happens to sell cars. I've bought about 20 new cars over the past 25 years and Craig has taken the top spot as best experience. His honesty, knowledge and laid back style takes the normal anxiety out of car purchasing. It was more like hanging out with "that cool friend" and leaving with a new car. Do yourself a favor and ask for Craig. You won't be sorry. More

Craigs gets it done Craig was great at helping ke.find the right car for the right price. He genuinely cares about how you and your vehicle are gelling after the purchase Craig was great at helping ke.find the right car for the right price. He genuinely cares about how you and your vehicle are gelling after the purchase as well, and will do anything he can to help get things all in order. I go back again and again because I know he will take care of any and all needs I may have. More

Great Employees and Service I just had my X5 serviced at Chapman on Camelback and I was very pleased with the employees in both the service and the parts department. Of particul I just had my X5 serviced at Chapman on Camelback and I was very pleased with the employees in both the service and the parts department. Of particular note, I thought I needed some new tires, but Joe Helms, my service advisor, and the service techs performed a complete inspection of my tires and noted that my tires were fine and still had plenty of life in them. They saved me money! I have complete trust in these folks and would recommend Chapman to anyone considering a BMW purchase or needing BMW service. More

Great Dealership I have leased and purchased from this BMW Dealer several times now. Joe Lena has worked hard to get me what I want. I highly recommend both Joe and Ch I have leased and purchased from this BMW Dealer several times now. Joe Lena has worked hard to get me what I want. I highly recommend both Joe and Chapman BMW on Camelback. More

Chapman excellence in sales staff We are absolutely thrilled with Craig Rusin's knowledge, ethics, thoughtfulness and ability to explain complexities. The knowledge of the X3 he demon We are absolutely thrilled with Craig Rusin's knowledge, ethics, thoughtfulness and ability to explain complexities. The knowledge of the X3 he demonstrated during the test drive and when we came to pick up the X3 was impressive. There was nothing he was unable to answer. He also was very patient and tolerant of the myriad questions we asked. Should another car be in our future, Craig will handle the transaction. More

Disappointed As a long-term (15 years) customer of Chapman BMW, I have come to expect a standard of service excellence and impeccable advisor communication through As a long-term (15 years) customer of Chapman BMW, I have come to expect a standard of service excellence and impeccable advisor communication through the years. Attention to detail and anticipation of service needs are vital components of customer satisfaction which were completely lacking in this visit. I am disappointed and won't be back. More

Handled with care This was my second visit to Camelback Chapman BMW and both times the service advisor went the extra mile in making sure that my experience was a pleas This was my second visit to Camelback Chapman BMW and both times the service advisor went the extra mile in making sure that my experience was a pleasant one. My new go to guy is Joe Helms and I have added him in my phone for any questions or problems that may arise with my new BMW. I now know why people have recommended BMWs to me in the past. The car is fantastic and so is the dealership/service garage. I could not be happier with my choice in vehicles!! Sincerely, Cindi F. More