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Chapman Chrysler Jeep

Henderson, NV

4.2
843 Reviews

930 Auto Show Drive

Henderson, NV

89014

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843 Reviews of Chapman Chrysler Jeep

November 24, 2021

Vince Thompson is a outstanding service writer. He is a pleasure to work with. The service department is a very busy place. Vince diagnosed my vans drivers side front window that fell down and would not ro More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tompson
Dec 03, 2021 -

Chapman Chrysler Jeep responded

Vince is amazing! We are ecstatic to have him aboard! - Your Friends at Chapman Chrysler Jeep

November 18, 2021

You can find my review on yelp and google if they don't try to suppress it with their fake reviews. Purchased a truck from them (Yes I know it was used) regardless, the service department took way too long More

by tobias.rivera84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominique
November 12, 2021

Service Dept great took care of nail in my tire and returned my car washed More

by booya2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Raul
Nov 17, 2021 -

Chapman Chrysler Jeep responded

Thank you for your kind words! We look forward to seeing you once more. - Your Friends at Chapman Chrysler Jeep

November 07, 2021

Adding another great advisor at Chapman's Auto Service department in Henderson is Raul Sosa. He taught me something new about my car - there's a primary and auxiliary battery. He knew both were under warr More

by Larendo2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sosa
Nov 17, 2021 -

Chapman Chrysler Jeep responded

We'd like to thank you for sharing your thoughts on your experience. We take pride in providing excellent service to our customers and look forward to seeing you again soon! - Your Friends at Chapman Chrysler Jeep

October 14, 2021

I will never buy another car from this dealership. They I will never buy another car from this dealership. They sold me a car that broke down about a month or so after buying it. When initially purc More

by carrahj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haben Habte
Nov 04, 2021 -

Chapman Chrysler Jeep responded

Carrahj, at Chapmans we pride ourselves on delivering quality vehicles that have passed a rigorous inspection. We have safety standards and make repairs as needed, but from time to time there may be problems that we would have no way of knowing existed and when this happens we try to be as reasonable as possible in helping our customers. I would be happy to review your case personally with you and I have left you my direct office line in this review. Please feel free to reach out to me so I can assist. Ryan Payne General Manager Chapman Chrysler Jeep

September 10, 2021

If I could give zero stars I would. Bought the car from them. Glad they have the big inspection so they can sell cars that dont hold oil have colapsed motor mounts and leaking gas Tanks. Good thing they ha More

by Gzink
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hans Hanson
Sep 27, 2021 -

Chapman Chrysler Jeep responded

Garry, We are sorry that you have had problems with the BMW purchased from us last October. Your Service Contract is good nationwide but does have the provision to return to the selling dealer if within a certain mile limitation from the dealership. Your Service Contract paid for the replacement of mounts, engine oil seals, and gaskets as well as the leaking fuel pump and other repairs this past January/February. If you are having further concerns and need assistance, please do not hesitate to contact us. Best regards, Gus Hoppel Service Manager Chapman Chrysler Jeep 930 Auto Show Dr. Henderson, NV 89014 702-558-3016 office 702-558-3063 facsimile

August 19, 2021

Melissa Lewis is the best service agent! Derek Krott is an excellent service technician! These are people that you want to have service your car at Chapmans! More

by Steven S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Lewis, Derek Krott
Aug 20, 2021 -

Chapman Chrysler Jeep responded

Melissa is incredible! We are delighted to have her on board! - Your Friends at Chapman Chrysler Jeep

Aug 20, 2021 -

Steven S responded

Also wanted to reiterate that Derek Krott did an outstanding job on the repair of my seat shield. It is so great to step into your car without having to notice the broken seat cover.

July 30, 2021

My parents just bought a vehicle from Brent and his customer service was amazing. He improved the quality of our lives with this purchase. I plan to upgrade my vehicle soon and Brent will be my go-to s More

by TyBaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Aug 02, 2021 -

Chapman Chrysler Jeep responded

Thank you for your review. We are happy to see you had such a good experience! - Your Friends at Chapman Chrysler Jeep

June 14, 2021

Shopping at Chapman was super simple. Tony was wonderful. He helped me find exactly what I was looking for. He was very thorough in explaining all the cars features. I would definitely recommend going to Cha More

by kayowe90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony S.
Jun 15, 2021 -

Chapman Chrysler Jeep responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Chrysler Jeep

June 07, 2021

We went home with a brand new Grand Cherokee this past weekend. Rick has been great the entire time. He throughly explained the vehicle, as well as a few others we were interested in. Rick always made tim More

by jazminenelson29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fiumara
Jun 09, 2021 -

Chapman Chrysler Jeep responded

Thank you for sharing your story with us, jazminenelson29! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Chrysler Jeep