
Chapman Chrysler Jeep
Henderson, NV
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844 Reviews of Chapman Chrysler Jeep
Good job diagnosing problem Took my Jeep in recently and Roy helped me out. Traction control light was on and I thought I was in trouble as lift done elsewhere. They simply tight Took my Jeep in recently and Roy helped me out. Traction control light was on and I thought I was in trouble as lift done elsewhere. They simply tightened up the track bar and did an alignment and all set. Nice job! More
Tail light andoil change Took the vehicle in late in the day to take advantage of "express lane" work in service department. They did a great job, got it done promptly and gav Took the vehicle in late in the day to take advantage of "express lane" work in service department. They did a great job, got it done promptly and gave me a great report on one item that needs follow-up. Very professional all the way around. More
disappointed I took my car in for routine oil change and was told my oil pan was cracked and needed to be replaced to the tune of $900. i have always taken my car I took my car in for routine oil change and was told my oil pan was cracked and needed to be replaced to the tune of $900. i have always taken my car to the dealership for oil changes. i would have expected this from a place like Jiffy Lube. my car was not leaking ANY oil prior to my oil change, but NOW it is... More
Go Somewhere Anywhere Else Piled on a bunch of extra charges, conditioning the car for sale costs the buyer almost 2 grand over the quoted purchase price, what??? Then it goes Piled on a bunch of extra charges, conditioning the car for sale costs the buyer almost 2 grand over the quoted purchase price, what??? Then it goes downhill from there, they strip the car down take out the matts, give you only 1 key? This is old school trickery, go across the street to Findley Honda, they're straight up good people, I'll never come back here. More
not worth going again After finding out that they messed up the loan and add 4K to the purchase price of the vehicle no one seems to want to help me fix this. as well they After finding out that they messed up the loan and add 4K to the purchase price of the vehicle no one seems to want to help me fix this. as well they added 5K worth of maintenance to a vehicle that gets free maintenance for two years according to them. More
Servicei As far as my servicing went, it was fine, only problems I had were my leather jeep keychin was broken, and the gentleman who washed my car after oi As far as my servicing went, it was fine, only problems I had were my leather jeep keychin was broken, and the gentleman who washed my car after oil change did a terrible job More
Service was great Our Jeep had a strange rattle and it would not do it while it was in the shop. We went on a drive with the service person and he heard it. Thanks to Our Jeep had a strange rattle and it would not do it while it was in the shop. We went on a drive with the service person and he heard it. Thanks to Chance and his patients the issue was solved.. More
Replaced timing belt and water pump. During a recent visit to Las Vegas, we were headed west on the 515, near Horizon exit. Walker towing picked me up on the side of the freeway and took During a recent visit to Las Vegas, we were headed west on the 515, near Horizon exit. Walker towing picked me up on the side of the freeway and took us to Chapman for repairs. Vince Thompson was our contact. He kept in contact with us throughout the two days. The next day, we drove 650 miles, headed home to Washington state. We would recommend Chapman and Vince for any qork you need done. Thank you. More
Accommodating Service Mgr I had a very good coupon from a competitive Dealership in the area for service. I stopped in the Chapman on my way to that dealer (since my car is a C I had a very good coupon from a competitive Dealership in the area for service. I stopped in the Chapman on my way to that dealer (since my car is a Chrysler), the Service Manager honored the coupon (even at the ridiculous price). I applaud him for having the aptitude to understand how much it costs to acquire a new customer .........and he just did. More
Saturday appointment Had a appointment on Saturday morning at 9am, i was on time and takin care of by Vinny and Jesse I believe. Both were very nice and professional. I wa Had a appointment on Saturday morning at 9am, i was on time and takin care of by Vinny and Jesse I believe. Both were very nice and professional. I was told too be back at 1230 that same day. I returned my vehicle was ready, the problem was fixed. Again both gentleman when above and beyond too make sure I was good. Thank you for the good service guys. Keep it up. More