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Chapman Ford Lancaster
Lancaster, PA
1,087 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,087 reviews
May 05, 2025
My experience at Chapman Ford Dealership in Lancaster was very positive. The Sales man Aaron was very polite, respectful and very knowledgeable. Great overall experience. Thank you! very positive. The Sales man Aaron was very polite, respectful and very knowledgeable. Great overall experience. Thank you! More
by aschaeffer90
May 05, 2025
The dealership was quick and efficient with helping me purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! More
by Nickberger223
May 02, 2025
I highly recommend Chapman Ford, I had a great experience there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because I hate feeling like they're hiding something or trying to bait me with a good price and then upsell, but this was not an issue at all with this dealership. They gave us the full history of the car and I paid a very fair price. A few weeks later I am loving the vehicle I bought from them. I've been telling everyone I know who's looking for a car to go to Chapman and talk to Ethan! More
by lem168000
April 30, 2025
Tyler and GM Jason were wonderful to work with and they’ve gained life long new customers. they’ve gained life long new customers. More
by Ksalada
April 28, 2025
This is the second vehicle I bought at Chapman Ford of Lancaster. There very well could be a third in the future. Lancaster. There very well could be a third in the future. More
by Gebby
April 27, 2025
Alvonte was very knowledgeable and thorough with the whole process. Jared was prepared with all the paperwork. whole process. Jared was prepared with all the paperwork. More
by telslager8
April 27, 2025
Great experience. Thanks to our salesman Tyler Dahowski for making it easy and keeping us informed through the entire build process. Love our new Ford! Thanks to our salesman Tyler Dahowski for making it easy and keeping us informed through the entire build process. Love our new Ford! More
by Scott O
April 19, 2025
It was a pleasure working with Tyler, he was knowledgeable, helpful, and made the process simple. knowledgeable, helpful, and made the process simple. More
by andersob
Employees Worked With
April 18, 2025
Aaron Hawbaker was extremely patient, answered all my questions thoroughly, and made sure I felt comfortable with my decision. I highly recommend their services! questions thoroughly, and made sure I felt comfortable with my decision. I highly recommend their services! More
by kbannis7
April 10, 2025
Great experience. John was very knowledgeable, pleasant and not pushy. Second experience with John and would recommend him highly. John was very knowledgeable, pleasant and not pushy. Second experience with John and would recommend him highly. More
by Eas71mp
