Chapman Ford Lancaster

Great Experience! John and Jared were amazing to work with. Nothing but kind and knowledgeable service. Both went the extra mile to get me in the right vehicle. John and Jared were amazing to work with. Nothing but kind and knowledgeable service. Both went the extra mile to get me in the right vehicle. More

Great people! Great service! I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln woul I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln would put a dealership in Lancaster with them. We need a Lincoln dealer here. More

Easy, Quick, I was helped by Lino, who did a great job of working with our price range to get us the best deal possible. The overall experience was great and I wou I was helped by Lino, who did a great job of working with our price range to get us the best deal possible. The overall experience was great and I would recommend Chapman Ford to all my friends. More

New 2020 Explorer Every time I am in the market for a new vehicle, I get a hold of Scott. There is never any pressure. He does everything he can to make sure process Every time I am in the market for a new vehicle, I get a hold of Scott. There is never any pressure. He does everything he can to make sure process is smooth and easy. Getting a new car is supposed to be fun which is not always the case. Scott and Chapman Ford make the process very comfortable. We have purchased several cars from Scott and will continue to do so. More

Review I use the express often, Michael always shoots me straight regarding realistic timelines based on how busy the service dept is. Always finds a way to I use the express often, Michael always shoots me straight regarding realistic timelines based on how busy the service dept is. Always finds a way to get me through that day even if I need to come back. To many dealers lie to you, take your vehicle and your stuck at dealer for hours, just for a oil change service. More

Great customer service This dealership is awesome to deal with the customer service is well above the standard Sales staff is very customer friendly and go well over and a This dealership is awesome to deal with the customer service is well above the standard Sales staff is very customer friendly and go well over and above. Service department is very informative and quick to make sure you are satisfied with the service Thank you More

Very impressed with the sales process. Zach was a very polite, knowledgeable and friendly! I would highly recommend going to purchase a vehicle at Chapman! polite, knowledgeable and friendly! I would highly recommend going to purchase a vehicle at Chapman! More

My car needed a repair and it was taken care of. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. More

Great Dealership with a Professional courteous staff Great Deal, sound value and a Great Automobile. They are all extremely professional and willing to go the extra line to insure our satisfaction. Gre Great Deal, sound value and a Great Automobile. They are all extremely professional and willing to go the extra line to insure our satisfaction. Great experience from the walk through the door to the key in the ignition. More

Great new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service and the cars current health. More