
Chapman Ford Lancaster
Lancaster, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service of my Raptor Kyle was very professional. Thank you for taking care of my truck! Also a note to say that Zach Harpin did a fabulous job as salesman. He went above a Kyle was very professional. Thank you for taking care of my truck! Also a note to say that Zach Harpin did a fabulous job as salesman. He went above and beyond to make sure I was satisfied with my truck. I have already recommended Chapman Ford and Zach Harpin to multiple people for the purchase of a new vehicle. A great team all around at Chapman! More
Service of my F250 SD Good service, everything done in the time stated. i waited for the truck wile the service was done. Great waiting area in the new dealership. Good service, everything done in the time stated. i waited for the truck wile the service was done. Great waiting area in the new dealership. More
Recall Work done in a timely matter great service schedule was done too fit my needs thank you would recommend future buyers of new vehicles n there service Work done in a timely matter great service schedule was done too fit my needs thank you would recommend future buyers of new vehicles n there service More
All good Everything went well, and quickly. Thank you for the prompt and attentive service. I will be sure to use your facilities for future service needs. Everything went well, and quickly. Thank you for the prompt and attentive service. I will be sure to use your facilities for future service needs. More
Everything went well with my recent service of my car The recent service to my ford fusion was excellent. I appreciated the call updating me on the work that my car needed and exactly what was going to be The recent service to my ford fusion was excellent. I appreciated the call updating me on the work that my car needed and exactly what was going to be performed. More
state inspecion Since I do not put many miles on my car, I asked if I should honor the service sticker date or have it checked sooner. His reply was that I should co Since I do not put many miles on my car, I asked if I should honor the service sticker date or have it checked sooner. His reply was that I should consider having it serviced every 6 months. More
Good service bad visit. I truly recommend this service center. But, I'm still not happy about my last visit. It still feels like something is wrong with my brake system. Not I truly recommend this service center. But, I'm still not happy about my last visit. It still feels like something is wrong with my brake system. Not sure what to do. Because, it would be my third time getting it serviced. More
Routing Maintenance Jerry in service is always welcoming and upfront. I never feel as if they are trying to do extra that isn't needed. The new facility is much more welc Jerry in service is always welcoming and upfront. I never feel as if they are trying to do extra that isn't needed. The new facility is much more welcoming and user friendly. I always feel like my car is in great hands at Chapman. More
Excellent customer service! Very easy to work with. They always contact me before doing any work on my car. I have never felt like unnecessary work was being done on my car. Car Very easy to work with. They always contact me before doing any work on my car. I have never felt like unnecessary work was being done on my car. Car is always ready for pickup on the same day. More
They explained everything I know absolutely nothing about cars but they explained every minute detail thoroughly in Lehman’s terms. I knew what each thing I signed was for. I know absolutely nothing about cars but they explained every minute detail thoroughly in Lehman’s terms. I knew what each thing I signed was for. More