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Chapman Ford Northeast Philadelphia
Philadelphia, PA
821 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 821 reviews
May 28, 2025
Experience is always an A+. No hassle, just great customer service. We'll be using Chapman for years to come. No hassle, just great customer service. We'll be using Chapman for years to come. More
by mak072108
April 28, 2025
Bought a Ford Maverick 2025. The experience was better than other dealerships I have dealt with before. Ed got me my pre-order and Bernardo Reyes was the salesman I dealt with. B The experience was better than other dealerships I have dealt with before. Ed got me my pre-order and Bernardo Reyes was the salesman I dealt with. Bernardo was courteous, professional, and explained every step of the process thoroughly. I also dealt with Joseph Cleary in finance who offered me many options and explained everything clearly but was not pushy when I declined some options. I decided to buy an extended warranty through Joseph since the price was competitive with other warranty providers. All in all a great experience from top to bottom and was willing to cross state lines due to the professionalism that I received here. Will definitely recommend to my friends and family to shop here. More
by amiibobuyer
April 26, 2025
Very personable and knowledgeable. Definitely listened to my needs and worked to make sure all needs were met! Definitely listened to my needs and worked to make sure all needs were met! More
by rfrazer87
Employees Worked With
April 25, 2025
Brian brooks was my salesman and it was as smooth as the new car I purchased. new car I purchased. More
by Frazierjoel96
Employees Worked With
April 24, 2025
The salesman was excellent not pushy he listened and made the experience a good one. I have never in my life (63 yrs) bough a new can but after dealing with Brian Brooks I would recommend him to anyone. Than the experience a good one. I have never in my life (63 yrs) bough a new can but after dealing with Brian Brooks I would recommend him to anyone. Thanks Brian. More
by Richard Meagher
Employees Worked With
April 23, 2025
Hands down best selection best prices! Brian Brooks is a knowledgeable friendly and awesome salesman. Brian Brooks is a knowledgeable friendly and awesome salesman. More
by philliesphan1982
Employees Worked With
April 19, 2025
Friendly, worked really hard to get a good match of customer, vehicle and workable financing. customer, vehicle and workable financing. More
by mogletree1753
Employees Worked With
April 13, 2025
Brian brooks was very kind and knowledgeable. Made purchasing a vehicle pleasant and easy. Love the Ecosport Made purchasing a vehicle pleasant and easy. Love the Ecosport More
by Ecosportkc
Employees Worked With
April 09, 2025
Brian Brooks was very helpful, kept us updated on our vehicle. Very professional and made the process easy vehicle. Very professional and made the process easy More
by jproietta
Employees Worked With
April 09, 2025
My experience at Chapman ford was amazing. i am very pleased with my purchase & Johnel the sales person was amazing he made my buying experience easy no stress. Thank you Chapman Ford I love my i am very pleased with my purchase & Johnel the sales person was amazing he made my buying experience easy no stress. Thank you Chapman Ford I love my ford edge. More
by Renee
Employees Worked With
