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Chapman Ford Northeast Philadelphia
Philadelphia, PA
991 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 991 reviews
June 19, 2025
Excellent service every time have both my cars serviced there. I would and have recommed their service to numerous people!!!! there. I would and have recommed their service to numerous people!!!! More
by toplessm30
Verified Customer
June 19, 2025
They helped me a lot with my purchase and I was very well attended to, very disappointed. I am very happy, I do not live in that country and I felt at home at that moment. Congratulations attended to, very disappointed. I am very happy, I do not live in that country and I felt at home at that moment. Congratulations More
by Elizabete
June 19, 2025
Comfortable enough. No more Duncan donuts or any donuts, why? Coffee is good; thank you. No more Duncan donuts or any donuts, why? Coffee is good; thank you. More
by ravkinronald
Employees Worked With
June 19, 2025
Service was great and my service consultant Bob was terrific and very knowledgeable . I would recommend ford terrific and very knowledgeable . I would recommend ford More
by wawa0414
Employees Worked With
June 19, 2025
The dealership knows me and the quality of workmanship I expect. I’m comfortable with them. expect. I’m comfortable with them. More
by topgjg
June 19, 2025
I have been to them for a wide range of problems and have solved the problems. solved the problems. More
by dliebert0
June 19, 2025
Everyone is pleasant and caring. Everything I have done is done with perfection. Have been very happy with my service there. Everything I have done is done with perfection. Have been very happy with my service there. More
by therubins3@gmail. com
Employees Worked With
June 19, 2025
The people at Chapman ford are nice helpful & professional great people I was very pleased professional great people I was very pleased More
by standjo
June 19, 2025
Well your technicians need to make sure they CHECK their records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignmen records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignment done. Thank God for Cristin or I would not only been charged for a battery on a used car I only owned Ten months but an alignment that was not needed. More
by ecilef512
