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Chapman Ford Northeast Philadelphia
Philadelphia, PA
822 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 822 reviews
February 10, 2020
Dharren was very knowledgeable about the Ford Explorer and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision. More
by Mdamico79
February 07, 2020
I had my truck serviced here for warranty work and the service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. More
by Jacob
February 07, 2020
No Surprise here I always have a positive service experience at Chapman Northeast. On February 5, 2020 I dropped of my vehicle. I was met by Julio. Me repairs were add I always have a positive service experience at Chapman Northeast. On February 5, 2020 I dropped of my vehicle. I was met by Julio. Me repairs were addressed and Julio was very easy to deal with. He is a true professional. More
by mark
Verified CustomerEmployees Worked With
Julio
February 07, 2020
AWESOME SERVICE Bob Kessler and Pete Wilkins have outstanding customer service skills as well as valuable experience about my cars. I always want the two of them to Bob Kessler and Pete Wilkins have outstanding customer service skills as well as valuable experience about my cars. I always want the two of them to service my Mercury and Lincoln More
by coastrjim
February 07, 2020
This is a great place to have your vehicle serviced. I bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you ne bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you never know when you’ll need it. This is an excellent place to come if you need a new or used vehicle. All around a great family owned business. More
by aliensdna
February 06, 2020
Chapman Ford is the only dealer that I would purchase or have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service More
by Steve K
Employees Worked With
Other Employees :
Kirstie Maier
February 06, 2020
The service provided by Bob Keisler Bob was great and gave me advise on what should be looked at . The service was quick and I am completely happy with Bob and the advise he provided Bob was great and gave me advise on what should be looked at . The service was quick and I am completely happy with Bob and the advise he provided. More
by james.vassallo1
Employees Worked With
February 04, 2020
Great service Sid was great! He helped us get into the car we wanted to hassle free. From the moment we walked into the dealership to the time they handed us the ke Sid was great! He helped us get into the car we wanted to hassle free. From the moment we walked into the dealership to the time they handed us the keys to our new car was hassle free. Highly recommend! More
by alawson
Employees Worked With
Sidney Shore
February 03, 2020
Always willing to accommodate scheduling time frames. Excellent service from the moment you drive up. And met by excellent staff such as Catherine Ball and the gentleman that sat across from her Saturda Excellent service from the moment you drive up. And met by excellent staff such as Catherine Ball and the gentleman that sat across from her Saturday morning 2/1/2020. Thank you all. More
by CANALES1127
Employees Worked With
Catherine Ball
February 03, 2020
Good experience leasing an suv :salesman was very knowledgeable about the vehicle. Tried to explain some things that the ,vehicle was equipped with, including many safety features. :salesman was very knowledgeable about the vehicle. Tried to explain some things that the ,vehicle was equipped with, including many safety features. All in all was satisfied with the experience. More
by Chris
Employees Worked With
