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Chapman Ford Northeast Philadelphia
Philadelphia, PA
946 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 946 reviews
July 06, 2025
Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. Staff is considerate and efficient and service is detailed and convenient. More
by brockftl
Verified Customer
July 05, 2025
The service was good. The last time I was in there only thing I was looking for a upgrade on my F150, and I noticed that the Chapman on the boulevard didn’t have what I wa The last time I was in there only thing I was looking for a upgrade on my F150, and I noticed that the Chapman on the boulevard didn’t have what I was looking for. More
by angela.porter3
Employees Worked With
July 05, 2025
Greeted with respectful, and courteous employees. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. More
by ocsob49
Employees Worked With
July 05, 2025
The service representatives were quick, kind, efficient. I will recommend this service location to everyone. I will recommend this service location to everyone. More
by mrstmitchell70
July 05, 2025
The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. service is done right and . Their staff from scheduling appointments to work done are very accommodating. More
by drugg142
July 05, 2025
It can be difficult actually reaching the desired party through the phone prompt system. The staff are friendly both on the phone and in person. through the phone prompt system. The staff are friendly both on the phone and in person. More
by crissytd2010
July 05, 2025
Communication was horrible still having problems with my truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was i truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was in service and did not do that at all. I wouldn’t recommend my worst enemy to Chapman for the Philadelphia More
by B.warner1983
July 05, 2025
Under warranty, should provide a loaner car, for repairs that will last longer than a day. that will last longer than a day. More
by Chris
