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Chapman Ford Northeast Philadelphia
Philadelphia, PA
909 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 909 reviews
June 19, 2025
The dealership knows me and the quality of workmanship I expect. I’m comfortable with them. expect. I’m comfortable with them. More
by topgjg
Verified Customer
June 19, 2025
Well your technicians need to make sure they CHECK their records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignmen records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignment done. Thank God for Cristin or I would not only been charged for a battery on a used car I only owned Ten months but an alignment that was not needed. More
by ecilef512
June 19, 2025
Wonderful service for a vehicle recall Pick up and delivery service for vehicle. Did not have to leave my home. Also another time mobile unit serviced my vehicle replaced a battery and another recall delivery service for vehicle. Did not have to leave my home. Also another time mobile unit serviced my vehicle replaced a battery and another recall Was Great! More
by pjohnston8@ptd.net
Employees Worked With
Cannot remember names
June 19, 2025
I have been to them for a wide range of problems and have solved the problems. solved the problems. More
by dliebert0
June 19, 2025
Almost $500 dollars to diagnose a car is criminal. Thank god I went and got my car back since they had “no techs” to work on my car. Thank god I went and got my car back since they had “no techs” to work on my car. More
by sergioabelarby
Employees Worked With
June 03, 2025
Extremely professional and couldn’t be more helpful Will definitely recommend to family and friends definitely recommend to family and friends More
by mcclainwilliam
Employees Worked With
June 02, 2025
Don & Keith did a great job finding the car I wanted at a fair price fair price More
by Tyrrell mike
June 02, 2025
I absolutely appreciate Johnel and his management team. He made sure I had a smile on my face before leaving. He made sure I had a smile on my face before leaving. More
by Amiraporter1123
Employees Worked With
May 28, 2025
Experience is always an A+. No hassle, just great customer service. We'll be using Chapman for years to come. No hassle, just great customer service. We'll be using Chapman for years to come. More
by mak072108
April 28, 2025
Bought a Ford Maverick 2025. The experience was better than other dealerships I have dealt with before. Ed got me my pre-order and Bernardo Reyes was the salesman I dealt with. B The experience was better than other dealerships I have dealt with before. Ed got me my pre-order and Bernardo Reyes was the salesman I dealt with. Bernardo was courteous, professional, and explained every step of the process thoroughly. I also dealt with Joseph Cleary in finance who offered me many options and explained everything clearly but was not pushy when I declined some options. I decided to buy an extended warranty through Joseph since the price was competitive with other warranty providers. All in all a great experience from top to bottom and was willing to cross state lines due to the professionalism that I received here. Will definitely recommend to my friends and family to shop here. More
by amiibobuyer
