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Chapman Ford Northeast Philadelphia
Philadelphia, PA
820 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 13, 2019
Oil Change
Jim was great as he set the appropriate expectations for me. Ex. Wait time etc. He's a real asset to your company. Well done!
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by A31983
Verified Customer
Verified Customer
Employees Worked With
Jim - VW service
May 13, 2019
Brought my car in brakes were failing
Tom the service manager took me rating told him what was happening told me what he thought it was got into Rent-A-Car and got me home At the car to
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by Jr564221
Verified Customer
Verified Customer
May 10, 2019
great service
My 2010 beetle volkswagon needed a new front headlight. We stopped by and he arranged to have it taken care of immediately...little wait time and at
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by spatriciaweir
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (283 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Body Shop
- Extended Service Plan
- Very Competitive Pricing
- Large Selection New and Pre-owned Inventory
