Chapman Ford Northeast Philadelphia - Service Center

I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. From service, to parts, to the body shop, everyone is courteous and helpful. More

Experience was great It was smooth People was very nice and helpful and new what they were doing and helpful and new what they were doing More

Pleasant and efficient. The only thing that would make it better if it were free.?????? The only thing that would make it better if it were free.?????? More

Told me something which is not true. Their so called 27 year transmission tech guy told me my Transmission was bad and need to replace it. Took it to a local mechanic, found out my trans Their so called 27 year transmission tech guy told me my Transmission was bad and need to replace it. Took it to a local mechanic, found out my transmission was 100% fine. Oil was leaking from the oil cap and dripping down. Terrible and unreliable service More

The staff were friendly and professional The staff asked ,did I have any other issues and did I need a quote on the blue book value? ,did I have any other issues and did I need a quote on the blue book value? More

Positive Done They did a great job communicating progress and allowing me to drive vehicle while waiting for part! and allowing me to drive vehicle while waiting for part! More

The dealership Chapman ford I had excellent service n the Manger Keith was excellent n I am very happy leasing the Manger Keith was excellent n I am very happy leasing More

I appreciate there help specially was my work van and they did not tool long they did not tool long More

We will tell others about the excellent service that your team provide and customer service team provide and customer service More

Well your technicians need to make sure they CHECK their records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignmen records before they tell a customer they need an alignment. I had my inspection done and in February I was there due to an issue & I had my alignment done. Thank God for Cristin or I would not only been charged for a battery on a used car I only owned Ten months but an alignment that was not needed. More