Chapman Hyundai Phoenix

My husband Lance now takes the car in for service. He told me all went well and was very satisfied with the service he received. I used to take the car in for service but because of my handicap I can't w told me all went well and was very satisfied with the service he received. I used to take the car in for service but because of my handicap I can't wait in the customer service area. I had to wait in the showroom. Almost every time I was there a sales person would try to sell me a new car. It's annoying. More

Once we made a deal on a new Elantra, Ron worked hard to try and get things accomplished simultaneously so that I wasn't waiting. try and get things accomplished simultaneously so that I wasn't waiting. More

Jamie was super friendly and very polite. She fully explained the reason for the recall on our transmission part and gave a rather accurate estimate of when we could have our vehicle back. explained the reason for the recall on our transmission part and gave a rather accurate estimate of when we could have our vehicle back. More

My Salesman Ron Rocky was very help full in finding the car I was looking for. He was very pleasent and knowledgeable I don't think I would of bought a Hyundai if he hadn't show me the benifits this vehicl car I was looking for. He was very pleasent and knowledgeable I don't think I would of bought a Hyundai if he hadn't show me the benifits this vehicle had to offer me. So fare I am very pleased with my purchase. More

You are greeted as soon as you drive in. No waiting no hassle. The people are friendly and keep you up to date about your vehicle. The vehicle comes back to you cleaner then when you arrived. hassle. The people are friendly and keep you up to date about your vehicle. The vehicle comes back to you cleaner then when you arrived. More

This was our first car purchase since moving to AZ 3 years ago from Illinois and Chapman was recommended by a friend. We were very pleased with the purchase of the Sonata and the quality of service we r years ago from Illinois and Chapman was recommended by a friend. We were very pleased with the purchase of the Sonata and the quality of service we received from our salesman, Wally. All the staff the we met were very friendly and knowledgable. We will recommend Chapman to others in the future. More

It was a great experience with great customer service. Shawki took the time to answer all the questions I had. He even called the next day to make sure we're happy with the car. Shawki took the time to answer all the questions I had. He even called the next day to make sure we're happy with the car. More

I had great service. I was able to get my car in for service when it was convenient for me. I was able to get checked out quickly. service when it was convenient for me. I was able to get checked out quickly. More

I PRINTED A "GUARANTEED PRICE QUOTE" FROM CHAPMAN HYUNDAI AND BROUGHT IT INTO THE DEALERSHIP TODAY (5/29/11). THE CAR WAS IN STOCK (STILL ON THE TRUCK) AND HAD NO DEALER ADD ONS (YET). THEY R CHAPMAN HYUNDAI AND BROUGHT IT INTO THE DEALERSHIP TODAY (5/29/11). THE CAR WAS IN STOCK (STILL ON THE TRUCK) AND HAD NO DEALER ADD ONS (YET). THEY REFUSED TO SELL THE CAR AT THE PRICE THEY QUOTED UNLESS THEY ADDED ON GLASS ETCHING $800, WINDOW TINT $500, PAINT SEALANT $800 AND ALARM $800. VERY UNETHICAL BEHAVIOUR. THEY SAID THE PAINT FROM HYUNDAI IS SUBSTANDARD AND WON'T SELL THE CAR WITHOUT THE SEALANT. THEN THEY SAID THEY ADD THE GLASS ETCHING SO THEY CAN GET A DISCOUNT FROM THEIR INSURANCE COMPANY. TOTAL B.S. IT'S ABSURD THAT THEY THINK THE PUBLIC IS IGNORANT & WILL BELIEVE ANYTHING THEY SAY. THEY JUST WANTED TO LIE ABOUT THE GUARANTEED PRICE QUOTE TO GET ME IN THE DOOR AND THEN TRY TO PRESSURE ME TO BUY THE "JUNK" AFTERMARKET (HIGH GROSS PROFIT) ITEMS THEY ARE SELLING. IF I WANTED TO BUY AFTERMARKET THINGS FOR MY CAR, I WOULDN'T BUY THEM FROM THE DEALER. PLEASE DON'T GIVE THIS DEALER YOUR BUSINESS. More

We enjoyed meeting all the personnel at Chapman; everyone was courteous and professional, and we think we negotiated a good deal. So far, the car seems to be as fuel efficient as advertised. We spent half was courteous and professional, and we think we negotiated a good deal. So far, the car seems to be as fuel efficient as advertised. We spent half as much at the gas station as we had been with our other vehicle. More