Chapman Hyundai Phoenix

I PRINTED A "GUARANTEED PRICE QUOTE" FROM CHAPMAN HYUNDAI AND BROUGHT IT INTO THE DEALERSHIP TODAY (5/29/11). THE CAR WAS IN STOCK (STILL ON THE TRUCK) AND HAD NO DEALER ADD ONS (YET). THEY R CHAPMAN HYUNDAI AND BROUGHT IT INTO THE DEALERSHIP TODAY (5/29/11). THE CAR WAS IN STOCK (STILL ON THE TRUCK) AND HAD NO DEALER ADD ONS (YET). THEY REFUSED TO SELL THE CAR AT THE PRICE THEY QUOTED UNLESS THEY ADDED ON GLASS ETCHING $800, WINDOW TINT $500, PAINT SEALANT $800 AND ALARM $800. VERY UNETHICAL BEHAVIOUR. THEY SAID THE PAINT FROM HYUNDAI IS SUBSTANDARD AND WON'T SELL THE CAR WITHOUT THE SEALANT. THEN THEY SAID THEY ADD THE GLASS ETCHING SO THEY CAN GET A DISCOUNT FROM THEIR INSURANCE COMPANY. TOTAL B.S. IT'S ABSURD THAT THEY THINK THE PUBLIC IS IGNORANT & WILL BELIEVE ANYTHING THEY SAY. THEY JUST WANTED TO LIE ABOUT THE GUARANTEED PRICE QUOTE TO GET ME IN THE DOOR AND THEN TRY TO PRESSURE ME TO BUY THE "JUNK" AFTERMARKET (HIGH GROSS PROFIT) ITEMS THEY ARE SELLING. IF I WANTED TO BUY AFTERMARKET THINGS FOR MY CAR, I WOULDN'T BUY THEM FROM THE DEALER. PLEASE DON'T GIVE THIS DEALER YOUR BUSINESS. More

We enjoyed meeting all the personnel at Chapman; everyone was courteous and professional, and we think we negotiated a good deal. So far, the car seems to be as fuel efficient as advertised. We spent half was courteous and professional, and we think we negotiated a good deal. So far, the car seems to be as fuel efficient as advertised. We spent half as much at the gas station as we had been with our other vehicle. More

I had a great experience at this dealership. As soon as I arrived Steve came out to greet me and was very friendly. Even though there were several customers walking in and out of the dealership Steve did not arrived Steve came out to greet me and was very friendly. Even though there were several customers walking in and out of the dealership Steve did not rush me. He was patient and showed me several cars and answered all of my questions. He went above and beyond to look for the exact car that I wanted. During the entire process I never felt pressured to buy. I found the perfect car at an unbeatable price and I am extremely happy with my purchase. More

I find everyone to be professional and friendly and the work is done on time which I never have to wait long for my service. Thank you all for a great job done. The rating I have given is 100% Every time I work is done on time which I never have to wait long for my service. Thank you all for a great job done. The rating I have given is 100% Every time I need to have anything done I call Jamie and I am in for my service that same day or the next. Thank you Jamie I will always recommend to my friends and family to contact you first because I know that you will get the job done. More

They arranged to do the service when I ask and completed it in a timely manner.In addition to changing the oil and filter they checked out the rest of the car filing the washer fluid and adjusting the tire it in a timely manner.In addition to changing the oil and filter they checked out the rest of the car filing the washer fluid and adjusting the tire pressure.. The waiting room was comfortable and had good coffee and donuts. More

Steve called me to tell me Chapman had received a new Elantra touring car which I was interested in. I did not think I was going to purchase the car that day, but did, and did not feel pressured in any Elantra touring car which I was interested in. I did not think I was going to purchase the car that day, but did, and did not feel pressured in any way to do so. We financed the car for 3 years and received the 1.9% interest rate, which is incredible! Marcus got the paperwork through very quickly, and I drove home in my new car. I love it! Thank you! And my thanks to Steve, who was extremely nice and easy to work with. More

I brought my vehicle in for my 1st oil change since I purchased the vehicle in December, 2010 and was very impressed with the service provided by Jamie. She was extremely friendly and the service was un purchased the vehicle in December, 2010 and was very impressed with the service provided by Jamie. She was extremely friendly and the service was unbelievable! I was told how long the service would be and it was actually completed in less the time! I certainly forward to future service appointments. More

what I asked for to be done was taken care of. I also asked about the gas cap opener and was told that a little play in it was normal.The work was done in a timely manner. The only thing is that the car asked about the gas cap opener and was told that a little play in it was normal.The work was done in a timely manner. The only thing is that the car was washed , but the inside was not vacuumed? Didn't notice until I got home. Don't know if that is supposed to happen/ THANKS Dennis More

The service performed was great. Jamie is very much great to me and pleasure to work with. We are enjoying our Azera. We do talk when need to about our Hyuandi and the service you give us. We do thank you fo to me and pleasure to work with. We are enjoying our Azera. We do talk when need to about our Hyuandi and the service you give us. We do thank you for your service. We are hping you get into sales of trucks one day. God Bless You All Frank More

The person in charge of my car was very kind and answerd all of my questions. He was excellent. The last time, I also got services from him and I am totaly satisfied on the quality of the services that the all of my questions. He was excellent. The last time, I also got services from him and I am totaly satisfied on the quality of the services that the dealer provided. The service was excellent and I will recommend the dealer to my friends too. More