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Chapman Nissan - Service Center

Philadelphia, PA

4.8
88 Reviews

88 Reviews of Chapman Nissan - Service Center

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July 03, 2025

Always courteous. Very accommodating. Waiting room very clean. Work is done as quickly as possible. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We're happy to hear you consistently have a positive experience with us. Providing courteous service, a clean environment, and efficient work is always our goal. We truly appreciate your continued trust and support! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 03, 2025

I would like to explain how very helpful Jahaira Roman was: she went out of her way to help me in a situation that was really dire need I came in for noise when I was accelerating and wound up having to p More

by Richard K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
***** Jahaira Roman assistant services manager
Jul 03, 2025 -

Chapman Nissan responded

Hi Richard, Thank you for taking the time to share your experience. We’re so glad to hear Jahaira was able to support you through a tough situation—she truly goes above and beyond for our customers. We'll be sure to share your kind words with her. We're grateful for your trust in us and are always here when you need us. All the best, Lincoln Overholtzer Cell 484-467-0796 Chapman Auto Group

July 02, 2025

I went for a state inspection and was in and out very quickly after my repairs were completed. Quick and easy!t The Staff were helpful and friendly. More

by ABB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Hi ABB, Thank you for sharing your experience! We’re glad to hear your state inspection and repairs were quick and hassle-free. It’s always our goal to provide fast, friendly, and helpful service—we appreciate your visit and hope to see you again soon! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 01, 2025

The woman helping us was amazing I appreciate good customer service and she was great More

by Jessicaroman37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira roman
Jul 03, 2025 -

Chapman Nissan responded

Thank you so much, Jessicaroman37! We're thrilled to hear that you had such a great experience. We truly value providing excellent customer service, and it's wonderful to know she made a positive impact. We'll be sure to pass along your kind words! Looking forward to seeing you again.

July 01, 2025

The service was efficient and fast. The employees were helpful and kind in communicating with me. More

by cbenn20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Hi cbenn20, Thank you for the great feedback! We're glad to hear your service visit was efficient and that our team provided kind and helpful communication. We truly appreciate your support and look forward to serving you again! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 01, 2025

Best dealership around. Dwayne Thompson Best employee there. Almost guy. Need more people like him More

by savonwilliams600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
Jul 03, 2025 -

Chapman Nissan responded

Hi Avon, Thank you so much for the amazing feedback! We're honored to be called the best dealership around. Dwayne Thompson truly is a standout, and we’re lucky to have him on our team. We’ll be sure to pass along your kind words—people like you make what we do so rewarding! Best regards, Lincoln Overholtzer Cell 484-467-0796 Chapman Nissan

June 30, 2025

Liked the video from the michnac, still would like a paper marked in red,yellow and green. That tells what is low and t o watch ,and what is green that's great Can get an appointment easily And c More

by rsjes2326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you for the feedback, rsjes2326! We're glad you liked the video from the mechanic—it’s great to hear that it added value to your visit. We appreciate your suggestion about having a color-coded paper summary (red, yellow, green) and will definitely share that with our team. It's also great to know scheduling has been easy for you. We look forward to seeing you again!

June 30, 2025

From the moment I got my car from here, to bringing it for maintenance, etc, my experience has always been great! The staff is so nice, welcoming, respectful, and helpful. I truly appreciate all you guys More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember all there names but I drive in to get a maintenance check and they come out to assist me. That team specifically
Jul 03, 2025 -

Chapman Nissan responded

hank you so much, Gavin! We truly appreciate your continued trust and kind words. It means a lot to know that you've had a consistently positive experience with us—from your purchase to ongoing maintenance. Our team is always happy to help, and we're grateful for your support!

June 30, 2025

Everything went well with the vehicle and service also was on a timely schedule thank you More

by Bryantsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you, Bryantsmall! We’re glad to hear everything went smoothly with your vehicle and that our service met your expectations. Staying on schedule is important to us, and we appreciate your feedback. Looking forward to helping you again in the future!

June 28, 2025

Friendly and knowledgeable. Work is always done correctly and timely.. I’am never disappointed. Will not go anywhere else! More

by Jcalabro930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Chapman Nissan responded

Thank you for the wonderful feedback! We're grateful for your loyalty and are glad to consistently meet your expectations. It's always a pleasure to serve you! Ask ChatGPT

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