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Chapman Nissan - Service Center

Philadelphia, PA

4.7
160 Reviews
Call Service Center (888) 708-6410

160 Reviews of Chapman Nissan - Service Center

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August 13, 2025

Great service very thorough with great care. Comfortable waiting area. Clean facility. Great guest service. More

by vn.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Chapman Nissan responded

"Thank you for sharing your experience! We’re happy to hear you enjoyed our thorough service, comfortable waiting area, and clean facility. Jahaira and the team appreciate your kind words and look forward to serving you again!"

August 11, 2025

Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More

by dbeloved316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our friendly customer service, amenities, and comfortable atmosphere. Your trust means a lot to us, and we look forward to continuing to take great care of your car!

August 11, 2025

The customer service is always excellent. We have been doing business with Chapman Nissan for over 15 years! More

by browndeloresa62020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Aug 12, 2025 -

Chapman Nissan responded

Thank you, Delores! We truly appreciate your loyalty over the past 15 years and are so glad to hear our customer service has consistently met your expectations. We look forward to many more years of serving You

August 11, 2025

The service was great. I was kept informed regarding my car. The staff members were very friendly and professional. More

by sandramriley54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Chapman Nissan responded

Thank you, Sandra! We’re glad to hear you received great service, clear updates, and friendly, professional care from our team. We appreciate your trust and look forward to assisting you again!

August 11, 2025

The service team was very responsive when I arrived. The details of my visit were clearly explained and I was informed of the status of my vehicle during my wait. More

by Hank P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Chapman Nissan responded

Hank P. The service team was very responsive when I arrived. The details of my visit were clearly explained and I was informed of the status of my vehicle

August 08, 2025

Always very friendly and keeps customer updated with estimated time and charges. They provide an Uber if you wish to leave and return. More

by amandashames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Chapman Nissan responded

Thank you, Amanda! We’re glad to hear our team’s friendliness, clear updates, and convenience options like Uber made your visit a positive one. We appreciate your trust and look forward to serving you again!

August 07, 2025

They are very Friendly and professional and efficient. I Would recommend Getting services from them More

by MChheng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Chapman Nissan responded

Thank you for the kind words! We're glad to hear you found our team friendly, professional, and efficient. We truly appreciate your recommendation and look forward to serving you again!

August 06, 2025

The service was timely and not overly expensive and I don’t like being told how many words to use for an evaluation. More

by Shirley1williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Chapman Nissan responded

Thank you, Shirley! We're glad to hear you were pleased with the timely service and fair pricing. And we completely understand—your honest feedback is appreciated, no matter how many words you use!

August 06, 2025

Trying to charge people for work not needed is despicable and surely not the way to keep your customers loyal.In this economy times are hard with cars not selling,taking advantage of customers with your over More

by gilesjohn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ricciardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Chapman Nissan responded

Thank you for your feedback, Giles. We’re sorry to hear about your concerns and take them very seriously. It’s always our goal to provide honest, transparent service, and we regret if your experience didn’t reflect that. We’d appreciate the opportunity to discuss this further and make things right—please don’t hesitate to reach out to our management team directly. Sincerely, Lincoln Overholtzer Chapman Nissan Owner loyalty manager Cell 484-467-0796

August 04, 2025

I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More

by Angelc2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Chapman Nissan responded

Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!

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