Jahaira Roman
Jahaira Roman at Chapman Nissan

Jahaira Roman

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Jahaira Roman

May 11, 2026

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Employee Rating

As ever, this is a service shop that does very good work in a timely manner, and is honest about stating upcoming needs - they do not upsell. I think it’s the honesty I value the most More

by dwandry
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2026

Chapman Nissan responded

Thank you for your continued trust and loyalty! We’re proud to hear you consistently receive timely, high-quality service from our team. Your comments about our honesty and transparency truly mean a great deal to us, because building trust with our customers is one of our highest priorities. We sincerely appreciate your support and thank you for choosing Chapman Nissan for your service needs!

May 08, 2026

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Always is a good experience when going to Chapman ,hopefully only see me once a year fur inspections and oil changes , More

by johngriffith120
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for the great review, John! We’re happy to hear your visits to Chapman Nissan are always a good experience. We certainly appreciate your sense of humor about only wanting to see us once a year for inspections and oil changes! We’re glad Marc Bear and Daniel Ricciardi helped make your visit a positive one, and we look forward to being here whenever you need us. Safe travels until next time!

May 07, 2026

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This was a great experience on short notice. Customer service was excellent. I appreciate all the hard work. More

by lelhop63
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for your wonderful review! We’re so glad we could provide a great experience for you, especially on short notice. Delivering excellent customer service is always our goal, and we truly appreciate your recognition of the team’s hard work. We’ll be sure to share your kind words with Jahaira Roman. Thank you for choosing Chapman Nissan !

May 06, 2026

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They are always there to help you with any questions or problems with your Nissan and I respect that at chapmen More

by mobrien9
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

hank you for your thoughtful review! We truly appreciate your kind words and your trust in our team. Providing helpful, reliable support whenever our customers have questions or concerns is very important to us, and we’re glad that commitment continues to stand out during your visits. Thank you for choosing Chapman Nissan — we look forward to assisting you whenever you need us!

May 06, 2026

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Great environment and customer service. Was tended to immediately and kept updated on my vehicle. More

by janayjoh
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for your kind review and for taking the time to share your experience! We’re thrilled to hear that our team was able to answer all of your questions and provide helpful service throughout your visit. We especially appreciate your recognition of Daniel Ricciardi and his professionalism during your vehicle pickup. We value your trust in us and look forward to assisting you again at Chapman Nissan in the future!

May 05, 2026

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Great service was pleased with overall process. Could have been a little quicker but no issues to report. More

by hgeo9827
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for your feedback and for choosing Chapman Nissan! We’re happy to hear you were pleased with the overall service process and that everything went smoothly during your visit. We also appreciate your comments regarding the timing, as we are always looking for ways to improve efficiency while maintaining quality service. Thank you again for your business, and we look forward to serving you again in the future!

May 05, 2026

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Staff is great and knowledgeable! They are fairly priced and will help with anything your car needs! More

by bedwards9675
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for the wonderful review and for choosing Chapman Nissan for your service needs! We’re delighted to hear that you found our team polite, knowledgeable, and friendly throughout your visit. Keeping our customers informed every step of the way and helping plan for future maintenance are important parts of the service experience we strive to provide. We truly appreciate your feedback and look forward to assisting you again on your next visit!

May 04, 2026

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This dealership is top notch, they’re the best at what they do. I feel like They actually care about us as customers. More

by rams2003
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for the amazing review and for your kind words about Chapman Nissan! We’re truly honored by your feedback and thrilled to hear that you feel genuinely cared for as a customer. Providing top-notch service and building lasting relationships with our customers is always our goal. We sincerely appreciate your trust and support, and we look forward to continuing to take great care of you in the future

April 24, 2026

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My check engine light came on unexpectedly on a Saturday at that. I went to Chapman Nissan and had the pleasure of working with Danny. He got the guys to look at my Rogue and figure out why the light was on More

by Steph
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Recommend Dealer
Yes
Apr 24, 2026

Chapman Nissan responded

Thank you for sharing your experience, Steph. We’re so glad Daniel Ricciardi was able to assist you quickly and provide peace of mind when your check engine light came on unexpectedly. We understand how stressful that can be, especially on a Saturday, and it’s great to know Danny and the team worked promptly to diagnose the issue and keep you informed the same day. We truly appreciate your trust in Chapman Nissan and look forward to keeping your Rogue running its best.

April 20, 2026

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The staff was very friendly and sent updates throughout the day. Our vehicle was ready in a very timely manner! More

by smgbryson15
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Recommend Dealer
Yes
Apr 20, 2026

Chapman Nissan responded

Thank you for your wonderful feedback! We’re glad to hear our team was friendly, kept you updated throughout the day, and had your vehicle ready in a timely manner. We truly appreciate your business and look forward to assisting you again at Chapman Nissan!

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