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Charles Gabus Ford

Des Moines, IA

4.9
590 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 590 reviews

July 16, 2025

Easy to work with. Very satisfying experience. Very knowledgeable and fair with the trade and new purchase. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

We have purchased several vehicles and had service/ warranty work done here. We haven't always been satisfied with this dealership. More

by jersher1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

July 11, 2025

Great service very pleasant service department to work with did all the things that was expected on the invoice and so far so good More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Charles Gabus Ford responded

Hi Randy, your comments keep us motivated and working hard for all our guests! Safe travels!

July 09, 2025

They are the best in the business. They treat you better than others. Thank you More

by dscully057
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 02, 2025

I am very pleased with how things were handled as everything was ready to go when we arrived all that needed done is a test drive & signing. Marie went above and beyond the customer satisfaction leve More

by casteel05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Charles Gabus Ford responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2025

I recently bought a new Ford from Charles Gabus. After 53 years of buying cars, boats, and Motorhomes, this was the best purchasing experience by far. I live in central Missouri and cast a wide net More

by scbuscher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Graham
Jul 13, 2025 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 29, 2025

Always ready to assist, friendly & on time w scheduling. No pressure from service department or sales personnel. More

by coleziemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Charles Gabus Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2025

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some tim More

by prstiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Charles Gabus Ford responded

Hi, thank you so much for your positive comments about Charles Gabus Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Josh Christensen was very helpful, prompt, and patient. Our entire experience purchasing the truck was a breeze! More

by erinmgerber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2025

This dealership has taken care of my vehicle since we moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me int More

by dshms5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Charles Gabus Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at danderson@charlesgabus.com at 515-270-0707 at your earliest convenience, and we will do our best to make this right.

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