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Charles Gabus Ford
Des Moines, IA
570 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 570 reviews
May 27, 2025
I'm not a frequent auto shopper. I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa salt made it unsafe to drive at 139,000 Since I don't car shop often, I was convinced I'd have to settle for what was available on the dealer lot. This time with online information I found what I was looking for and told the Gabus salesperson I'd like to do business with him. He assured me he had some friends in the neighborhood. He proceeded to find me the exact vehicle I was looking for with options I didn't think I could get, in a much shorter time frame than what I'd found online. This car, considering my age and driving history, will probably be the last car I purchase. I'm glad I bought it from Gabus! More
by safetydavid99
May 27, 2025
Customer for life! Great service! Always available to answer my questions. They have the mindset that the customer is #1 Great service! Always available to answer my questions. They have the mindset that the customer is #1 More
by Remlaplabs
May 26, 2025
A very good experience with open honest dialogue and fair dealing for a used vehicle dealing for a used vehicle More
by walter
May 16, 2025
Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. My check engine light came on and I had to wait five days to get it in. More
by Betsy
Employees Worked With
May 14, 2025
Todd was my salesman and his help with my purchase was exemplary. It started with my first contact on a Saturday afternoon when I stopped to look at a vehicle on the lot, and continued through the purchas exemplary. It started with my first contact on a Saturday afternoon when I stopped to look at a vehicle on the lot, and continued through the purchase on Monday. Great guy, great overall experience. More
by caudlemike58
May 13, 2025
Great team to work with. Our experience was lengthy but well worth the wait. We understood that sometimes things just happen. Took our son back the next day and he made a pur Our experience was lengthy but well worth the wait. We understood that sometimes things just happen. Took our son back the next day and he made a purchase also. More
by Carpncas
March 11, 2025
Very informative. .good explanation of all aspects of the service that was conducted...very courteous .good explanation of all aspects of the service that was conducted...very courteous More
by Daveshetterly5
Employees Worked With
March 06, 2025
Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again The shuttle driver was very helpful and polite, definitely will use again More
by Steve
Employees Worked With
March 04, 2025
Simply an easy uncomplicated car buying experience. Very happy with the salesman and the entire sales proccess Very happy with the salesman and the entire sales proccess More
by Lee
Employees Worked With
February 24, 2025
Charles gabus ford did a great job highly recommend said and did everything that was agreed to said and did everything that was agreed to More
by darinbeitz67
