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Charles Gabus Ford

Des Moines, IA

4.8
672 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 672 reviews

June 04, 2026

Everyone I dealt with was very kind and respectful, Respect is important. Everyone deserves it. They go above and beyond with kindness and respect. Yet, still not a high pressure sales people. I will More

by matuff79
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a check out gentlmen that was Awesome also.
June 03, 2026

Our salesman Kevin kauzlarich was great! The whole team made it a very easy and simple experience! More

by Andyjenmattes
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kauzlarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Todd Dishman was a dream salesman. Gave us the deal we asked for without a problem. The finance guy was awesome, he explained everything so I got exactly what I asked for. More

by mrspryor2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Service is excellent. - always helpful & informative - Marde is very knowledgeable about the vehicles I’m interested in - I have bought several vehicles from him More

by Sharon.pullen1246
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

I have perched several vehicles from Charls Gabis, and never had any problems. If I look fo a vehicle in the future I will Shirley give them a call. More

by Kennethesmith9961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

We had a great experience at Charles. Tabus Ford. It’s the first car purchase we’ve made that wasn’t stressful- Steve made us feel comfortable and relaxed. Thanks- we will recommend this More

by Iowaloha
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026

I have purchased new vehicles from this dealership since the late 90's. The personnel in sales and service are friendly and helpful. I appreciate the short wait time and explanation of services provided for More

by Jan Thomas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026

Charles Gabus Ford always provides an amazing customer service experience. Michelle H is so professional and easy to work with. She communicates promptly and ensures all my questions are answered. More

by Kemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026

Charles gabus ford is extremely professional. Everything that I had questions for were answered same day. I totaled my car & had to get another one & wanted to get it though then. The communicati More

by Pleever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026

Stephen Sanders is wonderful! We are kind of persnickety and he went above and beyond to satisfy us. He kept us informed, had our interests at the forefront, and was knowledgable More

by Sage
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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