Charles Gabus Ford - Service Center

Expensive as all dealerships are butI am very satisfied with their service and they did so in a timely manner. with their service and they did so in a timely manner. More

My vehicle servicing was completed quickly and very professionally including a video of my vehicle inspection. Very courteous staff professionally including a video of my vehicle inspection. Very courteous staff More

After the repair on our expedition there was a wire that was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! More

Did what I wanted and informed me of issues needing addressing Personnel were very friendly addressing Personnel were very friendly More

Ease of scheduling was great. I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was fin I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was finding one of the fasteners (3/4” screw) loose on the floor. Where does this go? And what isn’t fastened down and might rattle down the road?? I’m extremely happy other than this but it underscores my reluctance to bring my car anywhere. On the other hand being a former dealership mechanic, I know the tech working on my truck had a large complex job and was trying to beat the flat rate manual which is how jobs are quoted. More

They picked up serviced called me & returned my car all ready to go all good ready to go all good More

Service was perfirmed in a timely manner. Advisor was quick to greet me and get car in for appt. Advisor was quick to greet me and get car in for appt. More

They did a good job but failed to reset the computer. When I got into the car today it said I need to get an oil change soon. You just changed the oil 3 days ago. Now I have to figure out how to reset. When I got into the car today it said I need to get an oil change soon. You just changed the oil 3 days ago. Now I have to figure out how to reset. More

They do a good job of looking after my car and me with a professional attitude professional attitude More

Work done on time and correctly. Estimate was $20 low but no problem. Did a good job Estimate was $20 low but no problem. Did a good job More