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Vanguard Volkswagen

Austin, TX

3.9
324 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
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6900 Burnet Rd

Austin, TX

78757

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Showing 324 reviews

May 30, 2026

Just when we thought our experience with Reggie couldn't get any better, he proved us wrong. Our car-buying journey didn't stop with the new Volkswagen we purchased for our 25th wedding anniversary. Just More

by JT
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James and Paul
May 30, 2026

We recently purchased a new Volkswagen, and I can't say enough good things about our experience with Reggie and the entire dealership team. From the moment we walked in, everyone was welcoming, accommodati More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

Was able to negotiate a price we were happy with. Sales person Fatih was helpful. Happy with the Atlas More

by justdonna0821
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Raven Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatih Guh
May 29, 2026

quick and professional service. got video explanation about what is wrong with the engine, detailed plan what to fix. I like text and email communication (much easier). offered to More

by Alex
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher H Ewer
May 27, 2026

Great job tracking down a very sporadic engine fault. Discovered and repaired a very dangerous condition caused by an outside shop. More

by conanhauck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris (Service)
May 27, 2026 -

Vanguard Volkswagen responded

Thank you very much for recognizing our awesome service teams efforts! We're here for you if you need anything else!

May 27, 2026

Reggie was attentive, patient, easy to work with and friendly. Great customer service and experience overall. More

by jjhorta16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026

I worked with Reggie and James (sales manager). Both were awesome from start to finish. I was afraid of the same bait and switch all dealers do, but they made my time worthwhile and I ended up purc More

by HZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (sales manager)
May 27, 2026

Great car at a great price. My salesman, Reggie assisted me through the whole process. Highly recommend!! More

by steve@buttsfamily.org
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

Great sales person and was very helpful in the decision making, we didn’t feel pressured to buy .I would recommend vanguard to other people!!! More

by bruce.taylor711
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Juan Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

Reggie was very helpful in getting us approved for a vehicle there at Vanguard. When we noticed a problem with our new vehicle, Reggie made sure to have the problem taken care of with no hassles. A-1 More

by rachber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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