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Chatham Parkway Subaru
Savannah , GA
926 Reviews
At Chatham Parkway Subaru, we offer new Subaru cars in Savannah, along with used cars, trucks and SUVs by top manufacturers in the Greater Savannah Area. Our sales staff will help you find that new or used car you have been searching for in Savannah. Make sure to have a look at our Subaru Reviews page too for more information about our lineup.
We take pride in having fantastic cars from some of the most respected names in the automotive industry. As a trusted Subaru dealership in Savannah, GA, majority of our cars are from Subaru. However, we also carry vehicles from the following manufacturers:
Audi
Buick
Cadillac
Chevrolet
Chrysler
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 926 reviews
July 08, 2021
Best salesman I have ever worked with. I had a pleasant buying experience with no pushy salespeople involved. Dell Bacon was great and I would definitely recommend him to all car buyers. buying experience with no pushy salespeople involved. Dell Bacon was great and I would definitely recommend him to all car buyers. More
by mkeller126
Verified CustomerEmployees Worked With
July 07, 2021
They were very professional and easy to work with. We liked the salesman. We would have liked to get the car for closer to the blue book value liked the salesman. We would have liked to get the car for closer to the blue book value More
by meja.1989
July 07, 2021
Great customer service from the time you step into the building. They really make you feel like family. This is where I bring my car every time building. They really make you feel like family. This is where I bring my car every time More
by HENRYPERNELL
July 01, 2021
very professional service staff...and did an excellent job. I do not want to write anything else...this is annoying that my review has to be 25 words! job. I do not want to write anything else...this is annoying that my review has to be 25 words! More
by KMCLEARN1
Employees Worked With
July 01, 2021
The recent service was good (timely, courteous, loaner auto) and the dealership absorbed the costs. However, I was vert disappointed that this situation was created by poor craftmanship and greatly incon auto) and the dealership absorbed the costs. However, I was vert disappointed that this situation was created by poor craftmanship and greatly inconvenienced me and others. I expect that it may also negatively impact your standing with both current and potential customer as numerous people asked during the month it took to get my car fixed, "why is the paint coming off your new Outback?" Obviously, the previous work was not performed to industry standards. I hope those responsible get further training. More
by hburnsed3
Employees Worked With
I did not speak directly with those doing the repairs.
June 29, 2021
Usually a 5 star experience however, this time wasn't up to my expectations. I requested that the maps be updated when I made the appointment but it wasn't entered on the order so I was told that I would h to my expectations. I requested that the maps be updated when I made the appointment but it wasn't entered on the order so I was told that I would have to reschedule to have my maps updated. Since it's a 200+ mile drive I decided that I would wait until the next service is due in December. A minor inconvenience but still not what I expected. Tom More
by toms7
Employees Worked With
Not sure that I worked with Dustin. Don't remember., Dustin Garland
June 29, 2021
They did a thorough job of checking my vehicle, including my tires and breaks, before a road trip and determined. Service was fast and friendly, and Dustin was great to work with. Thank you! my tires and breaks, before a road trip and determined. Service was fast and friendly, and Dustin was great to work with. Thank you! More
by js001177
Employees Worked With
Dustin Garland
June 29, 2021
I made an appointment on June 2, 2021, to have my 2015 Outback serviced. The first available appointment was for June 23, 9:30 AM. The requested service was oil and filter change, tire rotation, check/s Outback serviced. The first available appointment was for June 23, 9:30 AM. The requested service was oil and filter change, tire rotation, check/service air conditioning system, and perform the recall of replacing the front exhaust pipe assembly. The expectation when scheduling the service appointment three weeks out is that I would wait for the service to be completed on the same day that I brought the vehicle in. When I arrived on June 23, at 9:15 AM, I was told the service work likely would take two days because of the backup in the service department. I was provided a loaner vehicle. I then had to drive back to my home in St. Simons Island (75 miles and an hour and 20 minutes). I was able to return and pick up my 2015 Outback the following day on June 24. In short, I had to drive my car and the loaner a total of 300 miles for this service. My reason for asking that the air conditioning system be checked and serviced as needed is because it has been taking a longer than expected amount of time for the air conditioner to begin cooling. I am very disappointed to say that the problem was not addressed. Rather than diagnosing the cooling system and completing any needed repair, the service provided was: "climate control cleaning completed a/c refresher-sanitizer service." Driving back to Savannah to have the air conditioner truly diagnosed and repaired as needed is not an option. With the Subaru dealership being 75 miles from my home, the expectation is that the requested work would have been completed when the vehicle was there and had to be left. This was a very disappointing and frustrating experience. I likely will not return to Chatham Parkway Subaru for any additional service (the Subaru dealership in Jacksonville is an equal distance from my home). Further, this experience has me seriously considering selling the 2015 Outback and purchasing another vehicle for which I might be able to receive much better service. Thank you for allowing me the opportunity to provide feedback on my latest experience with Chatham Parkway Subaru. More
by PARISHWALKERJJR
Employees Worked With
Austin
June 26, 2021
I always have a good experience at the Service Center. On time, and fast. Thanks Brandon On time, and fast. Thanks Brandon More
by FIXX0
Employees Worked With
June 25, 2021
Always Fantastic service and quick as well. Will continue to bring our Ascent here and refer our friend and family to Chatham Parkway Subaru! Excellent company. to bring our Ascent here and refer our friend and family to Chatham Parkway Subaru! Excellent company. More
by bwest159
Employees Worked With
